Customer Success Assistant

Job not on LinkedIn

🕒 5 days ago

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Logo of The Code Registry

The Code Registry

1 - 10 employees

Founded 2023

🔒 Cybersecurity

☁️ SaaS

🤖 Artificial Intelligence

Cybersecurity • SaaS • Artificial Intelligence

The Code Registry is a platform that provides AI-powered insights and intelligence for managing and securing codebases. It offers a comprehensive suite of tools designed for business leaders, including secure code vaults, code security analysis, application and supply chain security, and technical due diligence. Aimed at CEOs, CTOs, and investors, The Code Registry helps organizations assess code quality, identify security vulnerabilities, and manage IP effectively, facilitating smarter decision-making in the realm of software development and compliance.

📋 Description

• Handle inbound and outbound communications • Onboard new children and parents into Game Dev clubs • Help children access the platform and resolve common pre-session technical issues • Assist with running the online platform, including replying to messages from children • Run live online clubs when needed • Help inspire young people to develop their love of coding and technology

🎯 Requirements

• Friendly, approachable, reliable and professional • Passionate about technology and coding • Loves working with children and helping them learn new skills • Great communication skills and able to make learning fun • Strong IT literacy • Confidence around children • Experience with high-volume inbound and outbound calls • Previous customer service or sales experience • Must be based in the UK and hold the right to work in the UK • Experience working with children (nice to have; not essential) • Experience with CRM software (nice to have; not essential) • All mentors require a DBS check

🏖️ Benefits

• Full training program and support • DBS check provided by the employer • Casual dress • Remote working • Involvement with a successful and fast-growing start-up • Joining a friendly, like-minded team within a relaxed company culture • Option to move to full-time if position becomes available

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