Client Onboarding Concierge

Job not on LinkedIn

🔥 0 minutes ago

🌐 United Kingdom, South Africa – Remote

🇬🇧 United Kingdom – Remote 🇿🇦 South Africa – Remote

💵 $2k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

🚀 Onboarding Specialist

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

The Growth Partner

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2022

📣 Marketing

📦 Logistics

🏥 Healthcare

Marketing • Logistics • Healthcare

The Growth Partner is a company dedicated to helping entrepreneurs successfully build and scale AI-powered businesses. They provide a proven system that simplifies the process of launching and growing AI ventures, offering one-on-one collaboration and guidance to over 1,200 clients. Through their strategies, clients have reported significant revenues, averaging $18,105 per month, as the company focuses on streamlining business operations with AI technologies to improve efficiency and profitability.

📋 Description

• Contact new customers quickly after purchase, targeting the first phone attempt within 30 minutes • Welcome customers and explain their next steps • Book and confirm Intro and Onboarding calls directly with customers • Follow up by phone, SMS, and email when customers do not respond • Help customers access platforms and complete required setup and preparation before calls • Follow up with customers who miss appointments and help rebook them • Resolve simple login, booking, and platform issues • Escalate complex customer concerns to the appropriate team • Maintain accurate notes and records of customer interactions, progress, and next steps • Continue follow-up until customers successfully progress through onboarding • Ensure customers are contacted, booked, prepared, supported, and moving forward; do not deliver formal Intro or Onboarding calls

🎯 Requirements

• Strong spoken and written English • Confident and comfortable speaking with customers by phone • Previous experience in Customer Support, Customer Success, Appointment Setting, Onboarding, or a similar client-facing role • Friendly, professional, and patient communication style • Persistent with follow-up without being pushy • Strong organisation and attention to detail • Comfortable using CRM systems and learning new technology • Able to manage multiple customers and priorities at the same time • Reliable, coachable, and comfortable working toward clear performance targets

🏖️ Benefits

• Full-time opportunity • Independent Contractor Agreement • $2,000 USD monthly base • Up to $1,000 USD monthly variable compensation • Fully remote • Opportunity to grow into broader Customer Success, Onboarding, or leadership roles