General Manager – Vault

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🕒 July 14

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The Job Sauce

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤝 B2B

🎯 Recruiter

B2B • Recruitment

The Job Sauce is a staffing and recruiting firm dedicated to helping individuals secure their ideal job and assisting companies in finding their perfect employees. With a focus on startups and high-growth tech companies, The Job Sauce partners with hiring managers to understand the qualities of their ideal candidates while also offering job seekers various services, including career coaching, resume writing, and interview training. Their goal is to leverage hiring data and innovative coaching techniques to enhance the job-seeking experience, ensuring both parties find fulfilling matches.

📋 Description

• Own the full lifecycle of items from arrival at the vault to exit: • Receiving and ingest SLAs • Intake, processing, and internal routing • Exception handling and quality control • Outtake, shipping, and customer handoff • Define and enforce predictable, measurable SLAs at every stage. • Continuously identify bottlenecks and failure modes and remove them systematically. • Own international shipping workflows, including customs, insurance, labeling, and carrier integrations. • Build scalable systems that support global customers with speed and reliability. • Reduce friction, delays, and risk in cross-border logistics. • Ensure shipping workflows are tightly integrated into vault SLAs and liquidity outcomes. • Own the roadmap for all internal Vault tools (Retool and beyond). • Design systems for queue management, prioritization, labeling, SLAs, and exception handling. • Actively experiment with AI agents, automation tools, and human-in-the-loop workflows to reduce manual work and variability. • Partner cross-functionally (Pricing, Auctions, CX, Risk) to ensure vaulted inventory is listed, activated, and monetized quickly. • Reduce time between “in vault” and “live on marketplace.” • Unlock value from existing inventory through better tooling, workflows, and coordination. • Define and manage error rates, rework, and exception taxonomy. • Ensure quality and customer trust scale with volume. • Build and own the quarterly Vault roadmap tied directly to business outcomes. • Influence Vault unit economics through speed, tooling, automation, and process improvements.

🎯 Requirements

• 5–8+ years of experience in operationally complex environments • Strong intuition for warehouse, logistics, or 3PL-style businesses, including metrics like throughput, SLAs, cost per unit, rework, and capacity utilization. • Deep interest in AI-first workflows, including experimenting with AI agents, automation tools, and human-in-the-loop systems. • Experience translating messy, real-world processes into clean, scalable internal tools. • Comfort working closely with warehouse/ops teams and engineering teams. • Highly data-driven; you define success clearly and hold yourself accountable to outcomes. • Able to operate at both the tactical level (process details, edge cases) and the strategic level (roadmap, prioritization, business impact).

🏖️ Benefits

• $100/month work-from-home stipend • $200/month wellness stipend • WeWork office stipend • 401(k) retirement benefits • Flexible vacation policy • Generous paid parental leave • Competitive healthcare benefits, including HSA, for you and your dependent(s)