Platform Engineer – ServiceNow

Job not on LinkedIn

🕒 October 12

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏗️ Platform Engineer

👻 Ghost score 25%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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📋 Description

• Own day-to-day administration of the ServiceNow platform, including users, groups, roles, ACLs, forms, workflows, notifications, and service catalog • Manage ServiceNow instance upgrades and family releases, including regression testing with ATF • Maintain CMDB and platform data integrity and enforce configuration standards and governance • Coordinate with ServiceNow implementation partners on enhancements, upgrades, and escalations • Build scoped applications, workflows, and automations using Flow Designer, Business Rules, Script Includes, Client Scripts, and UI Policies • Extend ServiceNow modules such as ITSM, Field Service, and Customer Service • Manage development through update sets or source control, sub-production testing, and controlled production promotion • Evaluate build-versus-buy options across custom development and ServiceNow Store applications • Design and maintain ServiceNow, NetSuite, and Arena PLM integrations using IntegrationHub, REST APIs, and middleware • Provide secondary administration and support for NetSuite and Arena • Develop light customizations in NetSuite and Arena where needed • Connect business systems to the company data platform and maintain master data quality with the AI & Data Analytics team • Translate business requirements into configuration or code with service, operations, engineering, supply chain, and finance teams • Serve as escalation point for complex business system and integration issues • Maintain solution designs, architecture diagrams, runbooks, and user training materials • Support additional business systems and digital infrastructure initiatives as required

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or a related technical field, or equivalent professional experience • 3–5+ years of hands-on ServiceNow administration and development experience • Experience supporting or integrating ERP and PLM systems; NetSuite and Arena preferred • Experience delivering system integrations and custom applications from requirements through production support • Strong communication skills and ability to work with non-technical stakeholders • ServiceNow development in JavaScript/GlideScript, Flow Designer, and scoped applications • Experience with IntegrationHub, REST/SOAP APIs, JSON, and MID Server • Familiarity with ServiceNow upgrades, ATF, update sets, and instance governance • Working knowledge of NetSuite and Arena PLM or a comparable PLM system • SQL and reporting experience • ServiceNow Certified System Administrator preferred; Certified Application Developer a plus

🏖️ Benefits

• Fast-paced, entrepreneurial environment • Flexibility and autonomy to execute and do your best work • Daily collaboration with experienced industry experts • Respectful, continuous-learning culture • Opportunity to make an impact on people and the planet

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