Field Service Engineer III

Job not on LinkedIn

November 19

🏰 Missouri – Remote

Although this job is listed in Missouri, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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Thermo Fisher Scientific

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Biotechnology • Pharmaceuticals • Science

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

10,000+ employees

Founded 1956

🧬 Biotechnology

💊 Pharmaceuticals

🔬 Science

📋 Description

• Perform on-site installations, repairs, maintenance, qualifications, and validations of Chromatography and Mass Spectrometry systems • Proficiently use customer management software to complete service calls, handle parts inventories, and complete job tasks • Evaluate examination and assessment results to identify the origin of the issue, and suggest fixing, substitution, or alternative remedial measures • Coordinate problem resolution with engineering, customer service, and other personnel to expedite repairs • Analyze Chemistry reports of technical problems to recommend modifications to eliminate future issues • Provide a communication link between the customer and the company to ensure effective service • Develop and conduct training on safe operations of the equipment and demonstrate skills to trainees

🎯 Requirements

• Bachelors Degree in chemistry or related field required • Preference for candidates with at least 3 years of practical experience as a Service Engineer, specifically with analytical instrumentation, or 3+ years of pertinent industry experience • Proficiency with Chromatography and Mass Spectrometry instrumentation is preferred • Strong communication and the ability to build positive customer relationships • Ability to prioritize service requests and produce clear and concise documentation

🏖️ Benefits

• Able to lift 40 lbs. without assistance • Adherence to all Good Manufacturing Practices (GMP) Safety Standards • Laboratory Setting • Strong Odors (chemical, lubricants, biological products etc.) • Will work with hazardous/toxic materials