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Automation Engineer

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October 7

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Logo of Thinkahead Consultant Psychologist Pty Ltd

Thinkahead Consultant Psychologist Pty Ltd

Thinkahead is a privately owned psychology firm working across both the clinical field of private practice as well as corporate consulting space.

1 - 10 employees

📋 Description

• Develop tools to automate the standup of Elastic Observability for customers and provide ongoing lifecycle management of the platform • Develop internal automation tools and applications to reduce upgrade times • Develop applications for new customer onboardings to improve accuracy and time to go-live • Design, develop, and execute automated scripts for APIs, including functional, performance, security, and integration testing. • Partner with other teams to integrate automation functions with ServiceNow • Identify, document, and track defects found during API testing, collaborating with development teams for resolution. • Work closely with software developers, QA engineers, and other stakeholders to understand API functionalities, requirements, and testing needs. • Implement and maintain CI/CD processes to ensure that changes are tested, approved, and deployed in an automated and secure manner • Work with security and compliance teams to implement security and compliance controls and ensure that they are being followed • Create and maintain technical documentation. • Serve as a subject matter expert and escalation point for automation technologies. • Communicate with customers and internal team with transparency • Complete training and certification as assigned to further skills and knowledge.

🎯 Requirements

• A college degree or equivalent in Information Systems or related field. Unique education, specialized experience, skills, knowledge, training, or certification may be substituted for education. • Minimum of 5 years of related experience. • Managed services or consulting experience required • Experience with Scrum methodologies and ability to lead Scrum sessions to optimize software release testing and deployment efforts. • Experience with databases (e.g. MySQL, ElasticSearch, etc.) • Experience with source control tools and methods (Git) • Experience with performance monitoring tools (e.g. Elastic, LogicMonitor, SolarWinds, etc. • Strong scripting skills (e.g. Python, Bash, PowerShell) • Experience integrating tools with ServiceNow. • **Strong understanding of API concepts:** REST, SOAP, JSON, XML, authentication mechanisms (e.g., OAuth, API keys). • **Experience with API testing tools and frameworks:** Rest Assured, Postman, SoapUI, Karate, or similar. • **Familiarity with CI/CD tools:** Jenkins, Azure DevOps, etc. • Experience with Linux and Windows operating systems • Basic knowledge of enterprise IT systems including Windows, Active Directory, DHCP/DNS, routers/switches, firewalls, storage, compute, virtualization. • Excellent written and verbal interpersonal skills and ability to build and maintain collaborative and positive working relationships at all levels. • Understanding of general IT security principles and how to ingrain security best practices in the development lifecycle. • Self-motivated with the ability to work in a fast-paced environment • Excellent problem-solving and troubleshooting skills. • Demonstrated commitment to continuous learning and personal development.

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