Salesforce Administrator

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November 14

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Thinkahead Consultant Psychologist Pty Ltd

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Thinkahead is a privately owned psychology firm working across both the clinical field of private practice as well as corporate consulting space.

1 - 10 employees

📋 Description

• Administer and maintain Salesforce environments, ensuring platform stability, data integrity, and security. • Manage user accounts, roles, profiles, permission sets, and data access controls. • Build and optimize declarative automation (Flows, Approval Processes, Validation Rules, etc.) to streamline business processes. • Support ongoing projects across Sales, CPQ, Billing, and Service functions by configuring and maintaining Salesforce solutions. • Collaborate with architects and developers to translate business requirements into scalable Salesforce configurations. • Assist in data management activities including imports, cleansing, deduplication, and quality monitoring. • Support testing and deployment activities in coordination with development teams and release managers. • Create and maintain documentation for configurations, processes, and operational runbooks. • Deliver end-user training and promote Salesforce best practices across business units. • Monitor system performance, proactively troubleshoot issues, and recommend improvements.

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Systems, or a related field. • 5+ years of hands-on Salesforce administration experience, including Sales Cloud, CPQ, and/or Billing. • Strong expertise in Salesforce configuration (Flows, Reports, Dashboards, Page Layouts, Record Types, Permission Sets). • Proven ability to manage large-scale data and complex security models. • Experience working within agile development or sprint-based environments. • Excellent troubleshooting skills and ability to translate business needs into practical Salesforce solutions. • Salesforce Certified Administrator and Advanced Administrator certifications required.