Senior Network Project Manager

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November 12

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Thinkahead Consultant Psychologist Pty Ltd

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Thinkahead is a privately owned psychology firm working across both the clinical field of private practice as well as corporate consulting space.

1 - 10 employees

📋 Description

• Oversee and coordinate change activities during onshore evening hours and weekend windows, ensuring alignment with approved implementation plans. • Act as the primary offshore liaison for onshore Project Managers during after-hours change execution. • Maintain clear communication channels between technical teams, stakeholders, and leadership during change events. • Ensure all pre-change requirements, backout plans, and testing protocols are validated and approved prior to deployment. • When no after-hours change windows are scheduled, work aligned to onshore (U.S.) hours to independently lead small to medium IT infrastructure projects. • Lead the project planning, execution, and delivery within scope, budget, and timeline. • Coordinate cross-functional teams to ensure project objectives are met. • Serve as the primary point of contact for customers, driving regular communication and progress reporting. • Identify, document, and actively manage project risks, dependencies, and issues, ensuring timely resolution and escalation as required. • Develop and maintain project documentation including project plans, risk registers, status reports, and customer-facing updates. • Manage change requests and scope adjustments in coordination with stakeholders and technical teams.

🎯 Requirements

• 10+ years of IT infrastructure project management experience (network, server, storage, or data center environments). • Demonstrated success leading after-hours or production change activities. • Experience coordinating work across global or distributed technical teams. • Excellent written and verbal communication skills, with demonstrated success in customer-facing roles. • Availability to support U.S. time zones (evening and weekend coverage) as needed. • Proficiency with project management tools (e.g., MS Project, Planview, Smartsheet).

🏖️ Benefits

• Medical, Dental, and Vision Insurance • 401(k) • Paid company holidays • Paid time off • Paid parental and caregiver leave • Plus more! See benefits https://www.aheadbenefits.com/ for additional details.