Technical Consultant - ITSM

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June 18

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Thinkahead Consultant Psychologist Pty Ltd

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Thinkahead is a privately owned psychology firm working across both the clinical field of private practice as well as corporate consulting space.

1 - 10 employees

📋 Description

• AHEAD builds platforms for digital business. • By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. • At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. • We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. • We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. • As a ServiceNow Technical Consultant, you will utilize your extensive ServiceNow knowledge and experience to design, develop and deploy solutions utilizing the ServiceNow platform. • You will work with a collaborative team leading, mentoring and ensuring development efforts are well documented and delivered with quality. • You will work with customer service owners, process owners and various service delivery groups and participate in demos and meetings in a professional and courteous manner. • The ServiceNow Technical Consultant is a highly experienced subject matter expert on the ServiceNow platform with strong experience designing, developing and deploying integrations with external third party tools.

🎯 Requirements

• Experience implementing ITSM, CSM, and/or ITBM • Subject matter expert on the ServiceNow platform • Expert level development skills on the ServiceNow platform • Mastery in at least one ServiceNow suite • Strong skills integrating ServiceNow with third party tools • Strong knowledge on CSDM and CMDB • Strong presentation skills • Strong project and situational awareness • Strong communication skills • Strong attention to detail • Self-starter

🏖️ Benefits

• Medical, Dental, and Vision Insurance • 401(k) • Paid company holidays • Paid time off • Paid parental and caregiver leave • Plus more! See benefits https://www.aheadbenefits.com/ for additional details.