Program Manager – Global Strategic Accounts

🕒 October 14

🇺🇸 United States – Remote

💵 $130k - $160k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

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• Open for 29 days.
• Jobs at this company usually fill in 39 days.

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Thrive Global

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

🏥 Healthcare

💼 Consulting

🧘 Wellness

💰 $80M Series C on 2021-07

Healthcare • Consulting • Wellness

Thrive Global is a company dedicated to improving productivity and well-being through behavior change and mental wellness solutions. Their comprehensive platform focuses on diagnosing and treating burnout, building resilient cultures, and leveraging behavior change tools that are integrated into daily workflows. Thrive Global partners with leading scientists to inform their solutions and collaborates with top global companies to embed well-being practices directly in the flow of work. They offer integrations with popular platforms like Microsoft Teams, Slack, and Webex to support employee mental health and well-being at all levels of an organization, from frontline workers to executives.

📋 Description

• Translate account priorities into program plans with clear objectives, timelines, responsibilities, and success measures • Coordinate and maintain the global content and engagement roadmap, including quarterly themes, campaigns, and program initiatives • Own the master program calendar and coordinate dependencies across regions, teams, and client stakeholders • Establish a consistent global approach while accounting for regional needs • Partner with the Operations Manager to align plans with delivery capacity, resource needs, and realistic timelines • Manage account reporting and validate inputs, resolve discrepancies, and maintain consistent metric definitions • Maintain dashboards and reporting covering engagement, utilization, program outcomes, and performance commitments • Analyze results to identify trends, risks, and opportunities and recommend improvements • Coordinate quarterly and annual business reviews and prepare reporting, insights, and supporting materials • Track program capacity and commitments to inform planning and prioritization • Integrate content, coaching, live sessions, and campaigns into an account-aligned roadmap • Partner with Coaching, Content, and Operations teams to increase awareness, participation, and utilization • Oversee and evaluate engagement tactics and recommend broader rollout • Use participant feedback and performance data to refine program initiatives • Facilitate planning sessions with internal teams and client stakeholders • Turn priorities into clear decisions, owners, next steps, and delivery requirements • Assess requests against program goals, timelines, scope, and available capacity • Recommend changes to priorities, scope, or resources when needed • Incorporate client and regional-team feedback into future plans

🎯 Requirements

• Bachelor’s degree from an accredited college or university required • 5+ years of experience managing programs in enterprise client services, employee engagement, internal communications, or a related field • Experience planning and running ongoing programs across multiple regions or large employee populations • Experience building engagement or communications plans that drive awareness and participation through campaigns, events, content, and other channels • Strong analytical skills, including experience working with dashboards and spreadsheets and using results to recommend changes • Experience preparing client-facing reports and business reviews and leading planning discussions with client stakeholders • Ability to coordinate timelines, priorities, and resources across teams you do not directly manage • Experience with wellbeing programs or coaching services is a plus

🏖️ Benefits

• Mission-driven impact • Career growth and development opportunities • Supportive, human-centric culture • Wellness perks and benefits • Medical, dental, and vision coverage • 401(k) program with company match • Generous paid time-off programs • Thrive Time: additional paid time off after major projects or intense periods of work • Performance bonus • Equity

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