Event Programmer

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September 25

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Ticketmaster

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eCommerce • Entertainment • Sports

Ticketmaster is a leading ticketing platform that facilitates the sale of tickets for concerts, sports events, theater performances, and other live entertainment. The platform offers a user-friendly experience for purchasing tickets, as well as managing events and finding popular shows and games. Ticketmaster serves as the official ticket marketplace for many major sports leagues and artist events, making it a key player in the live entertainment industry.

10,000+ employees

Founded 1976

🛍️ eCommerce

⚽ Sports

📋 Description

• Collecting, reviewing, and inputting accurate data into Ticketmaster Host system following procedural best practices and established standards, then verifying the output • Meet and exceed Event Management service level agreements • Accurately input event data into Ticketmaster Host system and identify and resolve event related errors • Work with clients, promoters, and internal departments such as marketing, accounting, customer service, event operations and support and client support, when creating events and distributing information regarding those events • Establish and develop relationships with assigned clients • On-Call schedule rotation amongst the team; after hour, weekend and holiday client support responsibilities • Responsible for other duties as assigned by Senior Event Specialist, the EM Manager, or the Regional Director of Event Management

🎯 Requirements

• 1-3 years’ experience with the Ticketmaster System, or related field experience • Service oriented, with strong organizational and communication skills • Able to successfully handle multiple priorities • Certain degree of creativity, latitude, and problem solving is required • Box Office experience a plus • Overall awareness of the entertainment business is important • Knowledge of how TM departments impact on one another, and on outside clients is a plus • Must have the ability to accommodate a flexible schedule including some Saturdays, evenings, and holidays • Excellent written and oral communication skills, good organizational skills, and attention to detail • Must be computer literate with excellent data entry skills • H. S. diploma or equivalent required. BA/BS degree is preferred

🏖️ Benefits

• inclusive environment and accommodation during application process • encouraged development of professional and personal aspirations • opportunity to enjoy new experiences and learn from talented people • values-driven culture (Reliability, Teamwork, Integrity, Belonging)