Lead QA Engineer – Mobile

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November 4

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Ticketmaster

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eCommerce • Entertainment • Sports

Ticketmaster is a leading ticketing platform that facilitates the sale of tickets for concerts, sports events, theater performances, and other live entertainment. The platform offers a user-friendly experience for purchasing tickets, as well as managing events and finding popular shows and games. Ticketmaster serves as the official ticket marketplace for many major sports leagues and artist events, making it a key player in the live entertainment industry.

10,000+ employees

Founded 1976

🛍️ eCommerce

⚽ Sports

📋 Description

• Collaborate with developers and peers to own the quality and rollout of features, leading test efforts across multiple product areas. • Demonstrate skill in debugging, troubleshooting logs, and applying analytical thinking to systematically assess project quality and automation failures. • Work with QA & Release Managers to certify a release and investigate issues from the Early Access Program. • Drive QA Strategy and Test Planning for exhaustive testing of new features with cross-functional teams, ensuring no slippage of product requirements. • Define and track important quality metrics to guide quality improvements organization wide. • Escalate critical bugs and work with developers to prioritize fixes. • Work across multiple development teams and organizations to influence software architecture and design, with an emphasis on ensuring the validation of all features and functions necessary for user success. • Balance multiple efforts simultaneously and meet strict deadlines. • Champion a remarkable customer experience within product engineering through product and process improvements.

🎯 Requirements

• 4-6+ years of software test and quality engineering experience, with at least 2+ years in mobile • 2-3+ years of software development experiences, with at least 1+ years in constructing automation tests • Previous experience in leading QA teams and defining QA strategy • Ability to identify, classify, prioritize and drive closure of issues in multiple products and software releases • Experience working as a strong partner on a cross-functional team • Passionate about Quality and breaking the app to catch all issues during internal testing • Experience working in an Agile / Scrum development environment • Knowledge of Client/Server Architecture and mobile domain • A high degree of intellectual curiosity, with a knack for devising innovative techniques to discover software issues. • Experience working through technical issues to both engineers and product managers • Setting up mobile automation test frameworks for iOS and Android • Experience and interest in developing a team, strategy and set of practices in the early phase of an organization's growth • Managed or partnered with contractors and/or test vendors.

🏖️ Benefits

• Health insurance • Paid time off • Professional development opportunities • Flexible work arrangements