Technical Customer-Facing Engineer

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October 21

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Tinybird

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API • Enterprise • Productivity

Tinybird is a data infrastructure platform that enables software teams to build and ship analytics features rapidly. By abstracting data ingestion, storage, computation, and API development into a single workflow, Tinybird significantly reduces dependencies and accelerates the development process. It allows users to create real-time data products, user-facing analytics, and dashboards with ease, all while maintaining high performance and reliability.

11 - 50 employees

Founded 2019

🔌 API

🏢 Enterprise

⚡ Productivity

📋 Description

• Own the solution exploration and evaluation steps (e.g. lead Demos, POCs, BVAs, etc.) of the customer’s buying process. • Partner with your Account Executive to provide support and technical expertise in evaluating opportunities. • Collaborate with Tinybird team members across technical and commercial functions to ensure we achieve our revenue growth goals and appropriately prioritize customer feedback in our product roadmap. • Understand our client’s business goals and technical requirements, and turn complex problems into understandable, achievable solutions using Tinybird. • You will help and teach our customers to work in real-time at scale. • You will work on complex optimization problems to reduce latencies and to increase overall solution performance. • Develop quick prototypes to illustrate how certain things work or what is the best way to go about something. Writing efficient SQL is important here, our platform is heavily based on SQL. • Take an active role in helping the sales department sustain a work culture of continuous learning and customer enablement.

🎯 Requirements

• Demonstrated expertise in the real-time data, data infrastructure and / or analytics space. • Technical aptitude to build custom, end-to-end product demos for customers and lead POCs. • Ability, enthusiasm, and creativity to develop quick prototypes that illustrate how things work and the best way to address customer needs. An important related skill is the ability to write efficient SQL. • Basic front-end or dashboard experience is also valuable. • Experience helping address customer needs by building technical guides and blog posts that are targeted at data engineers and developers. • Excitement about the role and about joining a deeply technical team that is driven to change the way Big Data Products are built and to help build out the Sales function. • Eagerness to wear different hats and provide value across functions. • Driven to excel and to meet and exceed targets, often autonomously, in a fast-changing environment. • Excellent organizational, verbal, and written communication skills; especially the ability to sell to data engineers and developers and translate between technical and business stakeholders. • **Bonus Points:** • Experience working with ClickHouse, or other real-time data technologies.

🏖️ Benefits

• Unlimited PTO. We will not count the days you take off, but we insist you take at least 22 days off per year. • Your birthday off and public holidays • Up to $2,600 home office setup allowance. • Flexible remote work, with team meetups and offsites throughout the year • Full healthcare benefits (Medical, Dental, and Vision plus a 401K plan)