Director, Fintech Compliance

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September 20

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Toast

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SaaS • B2B • Hospitality

Toast is a technology company that specializes in providing integrated software and hardware solutions for the restaurant industry. Their offerings include a comprehensive restaurant management platform that features point of sale (POS) systems, payment processing, online ordering, payroll management, and various operational tools designed to streamline restaurant operations. Toast's platform is tailored to meet the needs of diverse restaurant types, including quick service, full service, fast casual, fine dining, cafes, and food trucks. They also provide resources like industry insights and educational materials to support restaurant success.

1001 - 5000 employees

Founded 2013

☁️ SaaS

🤝 B2B

📋 Description

• Compliance leader managing compliance team supporting Fintech products • Oversee the development and maintenance of product-specific compliance management programs within Toast’s Fintech Line of Business • Direct the Fintech Compliance team to establish compliance management systems, mitigate key compliance risks, and remediate process and control gaps • Serve as a compliance thought partner to Fintech business stakeholders in the design and implementation of products and product enhancements • Guide Fintech Compliance team in product reviews to ensure regulatory compliance requirements are met • Serve as compliance sponsor on compliance committees and escalate key compliance risks and issues to the Chief Compliance Officer and governing bodies • Review results from compliance testing programs to identify themes or trends and mature the Fintech compliance program/framework • Ensure product-specific regulatory changes are monitored, assessed, and communicated to business partners in a timely manner • Oversee partner relationships and ensure obligations are met, including timely and accurate reporting and completion of partner reviews and required testing • Maintain state money transmitter licenses and compliance with associated requirements • Reports to the Chief Compliance Officer

🎯 Requirements

• Bachelor’s Degree required • CRCM preferred • CAMS (nice-to-have) • Strong knowledge of financial laws and regulations, including CFPB regulations (Reg B, Reg E, Reg P, Reg Z) • Knowledge of federal and state consumer protection laws (UDA(A)P, CAN SPAM, TCPA) • Knowledge of laws and industry best practices related to commercial and consumer credit, prepaid debit cards, and electronic funds transactions • Knowledge of money transmitter laws, and card association and payment network rules • Direct experience leading compliance programs for financial products and services (payment processing, money transmission, banking products) • Experience with commercial and consumer credit, purchase financing, deposit accounts, debit/credit/stored-value cards, bill pay services, earned wage access • Typically requires 15+ years of related experience with a Bachelor’s degree; or 12+ years with a related Master’s degree • 10+ years of experience in a compliance, risk, or audit role at a financial institution providing commercial and/or consumer non-investment banking products (Fintech or payments industry preferred) • Experience maintaining fintech-oriented frameworks, bank partnerships and third party vendor programs • Familiarity with operational processes and regulations related to banking products • Ability to work well with ambiguity and synthesize large amounts of complex information • Strong communication skills (both written and verbal)

🏖️ Benefits

• Remote and hybrid work flexibility • Competitive compensation and benefits programs • Cash compensation (overtime, bonus/commissions, if eligible) • Equity (if eligible) • Access to company resources and events for employees in major office areas • Reasonable accommodations for persons with disabilities to access hiring process • AI tools provided across disciplines to support learning and work