Top Hat Chimney Sweeps
1 - 10 employees
👥 B2C
🔧 Hardware
🛒 Retail
B2C • Hardware • Retail
<Top Hat Chimney Sweeps> Top Hat Chimney Sweeps is a regional home services company specializing in fireplace, chimney, and dryer vent solutions for homeowners in Alabama and Georgia. They offer inspections, cleaning, maintenance, repairs, and installations for wood, gas, pellet, and electric fireplaces, plus certified dryer vent services and safety-focused evaluations and memberships. With certified technicians, multiple local locations, and a showroom, they combine service, safety guarantees, and product sales.
Customer Sales & Service Representative - Dispatcher
Job not on LinkedIn
🕒 March 19
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Top Hat Chimney Sweeps
1 - 10 employees
👥 B2C
🔧 Hardware
🛒 Retail
B2C • Hardware • Retail
<Top Hat Chimney Sweeps> Top Hat Chimney Sweeps is a regional home services company specializing in fireplace, chimney, and dryer vent solutions for homeowners in Alabama and Georgia. They offer inspections, cleaning, maintenance, repairs, and installations for wood, gas, pellet, and electric fireplaces, plus certified dryer vent services and safety-focused evaluations and memberships. With certified technicians, multiple local locations, and a showroom, they combine service, safety guarantees, and product sales.
📋 Description
• Answer inbound calls and convert inquiries into scheduled appointments • Make outbound calls to existing customers and members to get them taken care of • Dispatch and coordinate service appointments • Use ServiceTitan daily to manage scheduling and customer communication • Work closely with technicians and leadership to deliver a 5-star experience
🎯 Requirements
• Experience using ServiceTitan (required) • Strong phone communication skills • Ability to multitask and stay organized • A coachable attitude and desire to improve • Confidence guiding customers — not just taking orders • Google Workspace experience is a plus.
🏖️ Benefits
• Bonus based on performance • Company parties • Competitive salary • Employee discounts • Health insurance • Paid time off • Training & development • Vision insurance
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