Field Service Engineer - ARA region

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April 30

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Tototheo Global

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We harness the power of connectivity and technology to bridge technological divides, driving progress, security, and sustainability for a seamlessly connected world.

51 - 200 employees

📋 Description

• The Field Service Engineer will install, repair and maintain Navigation, Communication and Safety equipment on board vessels regionally and abroad. • Provide service worldwide on-board vessels. • Perform periodical and special radio inspections according to IMO and Class regulations. • Perform VDR Annual Performance Tests according to makers’ specifications. • Perform Installation, maintenance and repair of GMDSS and Navigation equipment. • Load, update, and modify software. • Upon completing the assignment, will create a detailed service report. • Provide remote support customer/user support requests and provide assistance troubleshooting issues relating to our products. • Document technical knowledge in the form of notes and manuals. • Maintain and develop a solid professional relation with existing and new clients. • Maintain in depth knowledge of company’s products and services. • Maintain good communication and cooperate well with other department. • Good knowledge of the company’s electronic systems and databases. • Install, test, configure, repair of VSAT and Fleet Broadband systems or other solutions involving these technologies. • Travel to various locations worldwide for installation of company’s Satcom solutions.

🎯 Requirements

• A University degree in electrical engineering, or equivalent technical certificates • At least 3 years previous experience with Navigation and Communication equipment • Ability to communicate well in English (speaking and writing) • Strong knowledge of electronics theory and application • Willingness to travel often and on occasion to remote locations • Excellent problem-solving skills • Ability to read schematics, diagrams, user manuals, technical manuals etc. • Adaptability to changing situations • GMDSS General Operator license is considered an advantage