Senior Solutions Architect

🕒 September 1

🤠 Texas – Remote

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⏰ Full Time

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 13%

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Logo of TransPerfect

TransPerfect

5001 - 10000 employees

💼 Consulting

⚖️ Legal

📣 Marketing

Consulting • Legal • Marketing

TransPerfect is a global language and technology company that provides translation, localization, interpretation, and content services combined with software and AI-powered tools such as the GlobalLink translation management platform. It offers multilingual marketing, legal and life‑sciences regulatory support, contact center/BPO services, multimedia localization, and solutions for website, software and app globalization. TransPerfect serves large enterprise and Fortune 500 clients across dozens of industries and supports content in 200+ languages.

📋 Description

• Assist implementation, operations, sales, and product organizations throughout the customer engagement process • Understand customers’ business and technical requirements • Collaborate on sales strategy and deliver solution presentations • Configure Trial Interactive enterprise software and solutions • Work with operations throughout the implementation cycle • Design and document new configurations and solutions • Create and maintain User Requirements Specifications and Configuration Specifications • Act as product configuration and domain expert during sales cycles • Demonstrate products to prospects and existing customers • Work with sales on software configurations for demonstrations • Respond to functional and technical elements of RFIs, RFPs, and RFQs • Convey customer and prospect business requirements to Operations and Product teams • Develop and script product and solution demonstrations • Evangelize the Trial Interactive vision through demonstrations, webinars, seminars, conferences, and account-specific initiatives • Participate in SOW reviews and vet new business opportunities • Train and mentor junior team members • Create and maintain SOPs according to QA and departmental guidelines • Complete other appropriate tasks assigned by the manager or supervisor

🎯 Requirements

• Broad knowledge of current technology, tools and techniques for data and system integration • Minimum bachelor’s degree or its equivalent in years’ experience • Minimum 5 years’ solutions consulting, software product configuration, or similar experience • Minimum 5 years’ experience in life sciences, eTMF, clinical operations, regulatory, quality, or content management • Self-starter with excellent organization and time management skills • Ability to build a deep understanding of customer needs and guide customers to a technical solution • Fundamental understanding of SaaS and cloud-based technology and business models • Strong computer skills, including MS Office suite, especially MS Excel • Comfort with sustained global business travel of up to 10% • Strong interpersonal communication skills, internally and externally, especially with customers and sales-force • Experience with GxP and software validation process and regulations • Experience with REST APIs, sFTP, JSON, XML, SSO (SAML 2.0), and identity providers such as Okta • Previous software development experience in backend technologies such as Python, Java, C#, Node.js, or PHP is desired but not mandatory • Basic shell scripting and regular expressions for automating manual tasks • 2+ years’ experience in B2B web applications, business-to-business, and mobile apps is a plus

🏖️ Benefits

• Remote work arrangement • Full-time, permanent employment • Global business travel opportunities (up to 10%)

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