Bilingual Interpreter, English/Korean

September 25

🗣️🇰🇷 Korean Required

Apply Now
Logo of TransPerfect

TransPerfect

Translation Services • Technology • eCommerce

TransPerfect is a leading provider of translation, localization, and multicultural marketing services, helping organizations connect with audiences in any language worldwide. With over 30 years of experience, TransPerfect offers services such as document translation, website and app localization, multilingual staffing, interpretation, content creation, and global campaign management. Their technology solutions, including the GlobalLink Translation Management System, streamline multilingual content management and enhance global communication. TransPerfect serves a wide range of industries, including life sciences, finance, travel, e-commerce, and more, ensuring best-in-class security and industry-specific expertise.

5001 - 10000 employees

Founded 1992

🛍️ eCommerce

💰 Debt Financing on 2019-06

📋 Description

• Provide consecutive interpretation services between English and Korean across healthcare, legal, financial, and customer-service calls • Ensure complete accuracy, clarity, neutrality, and preservation of tone, intent, and emotion in interpretation • Maintain confidentiality and impartiality at all times and follow interpretation protocols • Manage continuous live calls professionally, including session control and respectfully intervening when clarification is needed • Apply short-term memory retention, active listening, and note-taking techniques to manage longer exchanges • Demonstrate emotional intelligence and composure during high-pressure or emotionally charged interactions • Remain strictly within the interpreter’s role without offering personal opinions or advice • Participate in ongoing training, coaching, and feedback sessions; complete four weeks of paid training • Utilize basic computer tools (MS Office, internal platforms) to manage calls and log activity

🎯 Requirements

• High school diploma or equivalent (required); college education preferred • Fluency in English and Korean, B2+ proficiency or higher • Ability to pass a language and interpreting skills assessment • Minimum of 6 months of call center, customer service, or interpreting experience • Strong verbal communication, bilingual accuracy, and ethical decision making • Ability to interpret complex conversations including idiomatic expressions and specialized terminology (medical, legal, financial) • Strong active listening, short-term memory retention, and note-taking techniques • Emotional control, professionalism, empathy, and adaptability • Comfortable with assertive communication and session control • Basic computer skills including typing and MS Office navigation • Quiet, distraction-free workspace conducive to active listening and sustained concentration • Stable home internet connection (cable, DSL, or fiber; cellular data and hotspots not permitted) • Desktop or laptop (Windows or Mac) with at least 16GB RAM and functioning webcam; computer no older than 5 years • Broadband minimum 30 Mbps download / 10 Mbps upload; Windows 10 or newer / macOS Big Sur (OS 11) or newer • Identity requirement: must provide valid government-issued photo identification during recruiting and training • Preferred: Certification in medical, legal, or community interpreting; experience with remote work tools and communication platforms

🏖️ Benefits

• Four weeks of paid training (on-site or remote) • Hands-on role-play simulations and coaching led by certified interpreters • Ongoing development and advanced training opportunities • Career advancement across interpreting, QA, training, and leadership roles • Comprehensive benefits package including medical, dental, and vision • 401k • Paid time off • Company-sponsored life insurance • Short-term and long-term disability • Flexible spending account options • Private health insurance and access to a collaborative, supportive team environment • Proactive and accessible HR department focused on staff health and happiness

Apply Now

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