Enterprise Account Manager

Job not on LinkedIn

🕒 October 13

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 17%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 33 days.
• Jobs at this company usually fill in 49 days.
• No salary listed.

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Trend Micro Europe

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🔒 Cybersecurity

Cybersecurity

Trend Micro Europe is a leading cybersecurity company that focuses on making the world safe for exchanging digital information. With over 30 years of security expertise, Trend Micro provides a range of solutions including cloud security, antivirus software, endpoint protection, and network defense. Their XGen™ security strategy combines various threat-defense techniques and optimizes protection for different environments, enabling resilience for businesses, governments, and consumers. Trend Micro employs over 6,800 people across 65 countries and is known for its advanced global threat research and intelligence.

📋 Description

• Serve as the primary business contact for customers in the assigned portfolio • Build relationships with key decision-makers, influencers, and stakeholders • Lead strategic and executive conversations connecting platform capabilities to customer goals • Develop multi-year relationships and outcome plans • Identify opportunities to adopt additional platform capabilities and expand customer value • Partner with Platform Success Specialists on adoption trends, lifecycle planning, and outcome gaps • Support renewal readiness by demonstrating value realization throughout the customer lifecycle • Guide customers through modernization and platform consolidation conversations • Build and maintain account plans covering goals, stakeholders, competitive risks, and future opportunities • Track customer health indicators, value milestones, and outcome maturity • Maintain renewal and expansion forecasts based on adoption, usage, and customer priorities • Collaborate with Solutions Engineers, Solutions Architects, Product, Services, and Threat Research teams • Advocate for customers internally and ensure outcomes inform roadmap priorities • Facilitate business reviews, roadmap discussions, and strategic planning sessions • Document customer goals, risks, and success criteria throughout the lifecycle

🎯 Requirements

• Three to six years' experience in Account Management, Customer Success, Solution Consulting, or a similar customer-facing role • Proven ability to grow existing customer relationships through value and outcome alignment • Experience working with enterprise or strategic customer environments • Understanding of cybersecurity, cloud, or AI-driven security solutions • Strong communication, negotiation, and strategic thinking skills • Familiarity with SaaS recurring revenue models and customer lifecycle processes • Must be authorized to work in the U.S. without employment-based visa sponsorship • Must be a US Citizen

🏖️ Benefits

• Comprehensive health benefits and paid time off package • Pre-partum, maternity, parental, medical leave and adoption assistance • Mental Health Wellness Program & Annual Wellness Incentive • 401(k) with company match • Pet Insurance • Collaborative and innovative culture • Professional, respectful, and inclusive work environment

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