Test Research, Inc. (TRI)
501 - 1000 employees
Founded 1989
🔧 Hardware
🏭 Manufacturing
Hardware • Manufacturing • Electronics
Test Research, Inc. (TRI) is a leading provider of advanced inspection and testing solutions for the electronics manufacturing industry. They specialize in technologies such as Automated Optical Inspection (AOI), X-ray inspection, and automated testing systems, ensuring high accuracy in manufacturing processes. TRI is committed to improving product quality and reliability through innovative inspection solutions and extensive customer support.
Technical Support Specialist
Job not on LinkedIn
🕒 March 31
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Test Research, Inc. (TRI)
501 - 1000 employees
Founded 1989
🔧 Hardware
🏭 Manufacturing
Hardware • Manufacturing • Electronics
Test Research, Inc. (TRI) is a leading provider of advanced inspection and testing solutions for the electronics manufacturing industry. They specialize in technologies such as Automated Optical Inspection (AOI), X-ray inspection, and automated testing systems, ensuring high accuracy in manufacturing processes. TRI is committed to improving product quality and reliability through innovative inspection solutions and extensive customer support.
📋 Description
• Provide excellent support for Paylocity’s suite of applications • Monitor and prioritize cases and phone calls • Support technical issues using remote desktop management tools • Track and maintain interactions through the entire lifecycle • Identify, diagnose, and resolve technical issues • Assist end users with modifications
🎯 Requirements
• Associates/Bachelor’s Degree in Computer Science, Mathematics or related field or equivalent years or work experience • Minimum 1 years’ experience in a help desk/software support department • Strong MS Office skills, especially with Excel • Technical aptitude to learn database tools, such as SQL, or internal developed tools • Experience with Lean Six Sigma a plus
🏖️ Benefits
• medical • dental • vision • life • disability • 401(k) match • perks that support you, your family, and your finances • career development
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