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Temp Credit Controller

🔥 2 minutes ago

🇬🇧 United Kingdom – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

⛔️ Financial Controller

Where this job comes from

Posted on Triptease's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

Logo of Triptease

Triptease

51 - 200 employees

✈️ Travel

💼 Consulting

📦 Logistics

Travel • Consulting • Logistics

Triptease is a platform dedicated to transforming hotel website experiences to drive direct bookings and optimize pricing strategies. The company offers a range of tools, including metasearch integration, price matching, personalized messaging, and AI-driven chat, all aimed at improving direct sales and customer engagement. Triptease focuses on providing hotels with dynamic pricing, effective marketing, and data-driven automation solutions to outperform Online Travel Agencies (OTAs). Their solutions are designed to enhance revenue through CRM integration and personalized marketing strategies, ensuring that hotels can maintain competitive pricing and attract the right guests. With a mission to support the Direct Booking Movement, Triptease offers seamless integration with numerous booking engines and provides extensive resources such as webinars, events, and customer stories to help hoteliers increase direct bookings and improve their revenue management practices.

📋 Description

• Chase overdue invoices by phone and email, prioritising the oldest and largest balances • Manage dunning sequences and customer correspondence activity in Upflow • Resolve invoice queries and disputes with Customer Success, Billing and Sales to unblock payment within SLAs • Negotiate payment and maintain accurate records of contact, promises to pay and account status • Escalate payment plans, credit-risk concerns and high-risk accounts to the line manager • Carry out customer account reconciliations, matching receipts, invoices and credit notes • Reallocate unapplied cash, debits and credits to the correct invoices, customers and entities • Clear unreconciled items and receivables-related suspense balances • Assist in cleansing customer master data and support validation of opening AR balances for migration • Flag process gaps and data issues so they are fixed at source • Provide regular updates on collections, aged-debt movement, cleared items and outstanding issues • Support finance-system migration readiness and complete handover notes • Work with the Credit Control team and cross-functional Customer Success, Billing and Sales teams • Success milestones include becoming operational in Xero and Upflow, identifying priority accounts, progressing reconciliations and reallocations, reducing credit balances, resolving allocated accounts, validating opening AR balances, and completing handover notes.

🎯 Requirements

• 2+ years recent Xero experience • 3+ years credit control experience • Extensive account and bank reconciliation experience • 3+ years credit control experience, including proactive telephone and email collections, dispute resolution, dunning workflows and escalation of high-risk accounts • 2+ years, recent, hands-on Xero experience, including allocations, credit notes, customer reconciliations and AR reporting • Extensive account and bank reconciliation experience, using Excel, Xero and other tools to match receipts to invoices, investigate variances and clear unapplied cash • Experience managing multi-currency AR ledgers across multiple entities • Strong Excel or Google Sheets skills, including lookups, pivots and reconciliations • Confident chasing customers by phone and email, firmly and professionally • High attention to detail and a methodical approach to cleaning up historic data • Able to start immediately and work independently with minimal supervision.

🏖️ Benefits

• Be part of a fast-paced, dynamic team at the forefront of travel technology innovation. • Enjoy a collaborative and fun working environment with opportunities for personal and professional growth. • Competitive salary package and rewards for high performance. • Paid vacation days • Working abroad for 4 weeks a year (within a +/- 3 hour time zone) • Enhanced maternity and paternity leave • Flexibility with childcare • Sabbaticals (from year three onwards) • Monthly health and wellbeing allowance: use it for gym membership, private healthcare, massages, therapy, cinema and more • Yearly learning allowance • Life Event leave (marriage, divorce, moving house, child's first day at school, ceremony or graduation) • Make a Difference (volunteering) day • Plus much more!

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