TRM Labs
51 - 200 employees
₿ Crypto
🔒 Cybersecurity
💸 Finance
💰 $70M Series B on 2022-11
Crypto • Cybersecurity • Finance
TRM Labs is a company that delivers blockchain intelligence to detect crypto-facilitated crime and ensure compliance and safety worldwide. Their services include forensics, tactical transaction monitoring, wallet screening, and know-your-entity solutions. TRM Labs supports government agencies, financial institutions, and crypto businesses globally by providing blockchain investigations and risk management solutions to combat fraud and financial crime. They are trusted by leading organizations to help prove crypto cases in court and build safer financial systems.
Customer Support Representative
Job not on LinkedIn
🕒 June 1
🇺🇸 United States – Remote
💵 $60k - $90k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
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TRM Labs
51 - 200 employees
₿ Crypto
🔒 Cybersecurity
💸 Finance
💰 $70M Series B on 2022-11
Crypto • Cybersecurity • Finance
TRM Labs is a company that delivers blockchain intelligence to detect crypto-facilitated crime and ensure compliance and safety worldwide. Their services include forensics, tactical transaction monitoring, wallet screening, and know-your-entity solutions. TRM Labs supports government agencies, financial institutions, and crypto businesses globally by providing blockchain investigations and risk management solutions to combat fraud and financial crime. They are trusted by leading organizations to help prove crypto cases in court and build safer financial systems.
📋 Description
• Own the customer inbox • Investigate bugs end-to-end • Work the queue with engineering • Close the loop with customers
🎯 Requirements
• B2B SaaS support for non-technical end users • Strong written communicator • Comfortable working with AI tools • Organized in a queue-driven environment • Patient and empathetic
🏖️ Benefits
• Health insurance • Professional development opportunities • Flexible working arrangements
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