Operations Implementation Associate

October 27

🏖️ New Jersey – Remote

Although this job is listed in New Jersey, this company may be open to hiring remote in other states.

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

+1 more states

🏖️ New Jersey – Remote 🗽 New York – Remote 🔔 Pennsylvania – Remote

💵 $68.1k - $96.4k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Trove

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Fashion • SaaS • Sustainability

Trove is a leading provider of recommerce solutions, focusing on decarbonizing the fashion industry by implementing circular models that reduce emissions. The company offers branded resale sites, digital and in-store trade-in services, and integrated marketplaces for new and used items. With operations in North America, the UK, and Europe, Trove's platform supports omni-channel impact and fast-launching pilots, enhancing customer engagement and inventory activation. Trove empowers brands by optimizing resale logistics, pricing, and margin at every step of the item journey. Additionally, Trove is a Certified B Corporation, promoting sustainability and purpose-driven profit.

201 - 500 employees

👗 Fashion

☁️ SaaS

📋 Description

• Develop and implement supply chain and warehouse solutions for new and existing brand partners. • Anticipate and translate customer needs into operational processes. • Manage systems and workflows for physical products, ensuring efficiency and quality. • Build and maintain strong relationships with internal and external stakeholders. • Adapt quickly to changing priorities and conditions, effectively managing complexity and change. • Ensure no important details slip through the cracks with strong attention to detail. • Proactively surface and address issues and areas of potential risk. • Balance speed with quality and accuracy, providing daily and weekly visibility to team performance against goals. • Drive continuous improvement in efficiency and quality. • Support the final stages of the sales process by scoping and implementing appropriate production center services for new partner programs. • Drive the integration of new partner merchandise into our single-SKU production workflows. • Collaborate with cross-functional Trove team members to meet partner needs and ensure repeatable outcomes for new initiatives and special projects. • Investigate new program services for existing and new partners. • Collaborate with production center managers to map new partner merchandise flow through processes. • Test new methods of processing to meet partner and company requirements such as customer buying experience, processing speed, and listing cost. • Produce and organize documentation to support the integration of new partners into existing workflows. • Advise the Partnerships & Business Development teams on best practices and educate them on how to use our solutions to meet partner requests. • Demonstrate excellent follow-through on a variety of tasks such as data collection, reporting, workflow experimentation, and other projects as needed.

🎯 Requirements

• Minimum 1 year of experience in warehousing, distribution, supply chain or 3PL industries. • Minimum 1 year of experience managing systems and workflows for physical products. • Understanding of warehouse management software. • 3PL and vendor management experience. • Strong problem-solving skills and ability to cope effectively with complexity and change. • Demonstrated experience managing multiple, different work streams at once. • Strong relationship-building and communication skills; able to build trust with internal and external stakeholders. • Adaptable and able to adjust quickly to changing priorities and conditions. • Strong attention to detail, ensuring important details do not slip through the cracks. • Proactively surfaces and addresses issues and areas of potential risk. • Passionate about recommerce, reverse logistics, and the circular economy. • Experience in a warehouse environment, manufacturing, or processing is a plus.

🏖️ Benefits

• Flexible Remote Workplace - Trove’s flexible schedule and remote workplace allows employees more freedom in their schedule, which is invaluable when it comes to attending to the needs of personal and work life needs. • Flexible PTO - Our flexible vacation company policy allows employees to take leave as they need. • 401K - Employees can set aside pre-tax dollars to invest in a qualified retirement investment plan. • Medical/Dental/Vision plan options • Equity/Share Options - The longer the employee works, the more stocks become available to purchase. • Learning Fund - Exempt employees have access to a pool of funds to support execution of their self-development goals and objectives. • Partner Discounts - Enjoy eligibility for Pro Accounts and various partner discounts from Patagonia, Arcteryx and Eileen FIsher • Mission Driven - Work alongside passionate people to build the leading recommerce infrastructure and the circular economy.