Implementation Specialist

🕒 May 8

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TrueCommerce

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

☁️ SaaS

🛍️ eCommerce

B2B • SaaS • eCommerce

TrueCommerce is a global cloud-based supply chain integration platform that connects businesses with trading partners to automate EDI, ERP integrations, marketplaces, and B2B eCommerce processes. The company provides managed EDI services, vendor-managed inventory (VMI), supplier enablement, API and marketplace integrations, and pre-built connectors for major ERP systems to streamline order-to-cash, procurement, and fulfillment workflows. TrueCommerce focuses on reducing manual processes, ensuring compliance with trading partners, and providing real-time visibility across procurement and fulfillment for B2B and enterprise customers.

📋 Description

• Manage complex implementations and strategic initiatives • Serve as a senior point of contact for enterprise-level projects and strategic accounts. • Independently manage multiple high-complexity projects with minimal oversight. • Lead cross-functional teams through advanced implementation phases. • Design and configure solutions for complex integrations and custom requirements. • Oversee EDI and integration testing for large-scale deployments; resolve advanced mapping challenges. • Anticipate risks and implement mitigation strategies proactively. • Ensure strict compliance with methodology while introducing process optimizations. • Influence cross-functional success • Partner with leadership and technical teams to drive strategic outcomes. • Identify systemic issues and lead initiatives to prevent recurrence. • Act as a subject matter expert for internal and external stakeholders. • Strategic reporting and stakeholder communication • Deliver executive-level reporting and insights on project health and risks. • Maintain PSA tool accuracy and leverage data for forecasting and planning.

🎯 Requirements

• Associate or Bachelor’s degree preferred or equivalent work experience • 4-7 years of experience in EDI implementation or technical project management. • Experience with ERP business systems such as QuickBooks, Sage, SAP, NetSuite, or Microsoft Dynamics • Proven ability to manage complex projects and lead cross-functional initiatives. • Strong analytical and problem-solving skills. • Strong customer service and communication skills • Excellent organization and multi-tasking ability • High sense of urgency and initiative

🏖️ Benefits

• Remote first and casual work environment • 401k with 3.5% company match and vested after 2 years • 20 PTO days + 1 birthday off + 3 “summer days” + 1 volunteer day + 10 company holidays • Medical, dental, vision and other life/health insurance plans • Paid parental leave • Wellness reimbursement program