Analytics Manager

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🕒 July 29

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Logo of Truly Free

Truly Free

201 - 500 employees

Founded 2024

🏪 Marketplace

🛍️ eCommerce

👥 B2C

Marketplace • eCommerce • B2C

Truly Free is an online marketplace and membership-driven retail platform offering thousands of conscious, better-for-you products across beauty, personal care, home, baby, and pet categories. It emphasizes value-based sourcing (non-toxic, eco-friendly, cruelty-free, plant-based, non-GMO), features curated creator collections and brand discovery, and operates a rewards system (“Talents”) plus giveaway entries and member discounts to incentivize repeat shopping. The company targets conscious consumers seeking sustainable, clean alternatives and combines retail, community curation, and loyalty/sweepstakes mechanics.

📋 Description

• Build, maintain, and improve dashboards, reports, and recurring analyses that support marketplace growth, seller performance, customer behavior, assortment decisions, conversion, retention, and profitability. • Serve as the primary BI partner to marketplace leadership by translating business questions into clear reporting, analysis, and recommendations. • Perform hands-on work in SQL, Looker, DBT, and related tools to develop trusted data models, reporting layers, and decision-ready outputs. • Define, document, and govern core marketplace metrics so leaders across departments are working from a consistent source of truth. • Establish and maintain report validation standards, QA processes, documentation, refresh schedules, and ownership expectations for marketplace reporting. • Identify reporting gaps, data issues, broken logic, latency risks, and process breakdowns, then lead corrective action with urgency. • Build monitoring and alerting practices around critical marketplace datasets and reporting workflows to improve reliability and reduce downstream risk. • Partner closely with Marketplace Operations, Seller Success, Finance, Marketing, Product, and Technology to prioritize BI needs and deliver practical solutions. • Manage BI intake, prioritization, and delivery cadence for marketplace work using a structured backlog and sprint-based approach consistent with existing BI team workflows. • Lead deep-dive analysis on key marketplace opportunities and risks, including growth trends, seller quality, customer lifecycle behavior, operational bottlenecks, and emerging performance issues. • Train business users on how to interpret reports correctly, apply filters appropriately, and use data responsibly in decision-making. • Contribute to a culture of accountability, clarity, speed, and business partnership within the analytics function. • Manage direct reports, contractors, or external BI resources as assigned, while continuing to operate as a strong hands-on contributor.

🎯 Requirements

• Bachelor’s degree in Business, Analytics, Information Systems, Statistics, Economics, Computer Science, or a related field. • 5+ years of experience in business intelligence, analytics, data analysis, or a related field. • 1+ years of leadership, people management, or functional ownership experience preferred. • Strong proficiency in SQL and hands-on experience building dashboards and reporting workflows. • Experience with Looker and LookML, or equivalent BI platforms and semantic modeling tools. • Experience with DBT, BigQuery, and modern analytics stack concepts. • Strong understanding of data governance, metric definition, QA, documentation, and reporting reliability. • Demonstrated ability to connect business questions to analytical frameworks and practical recommendations. • Strong communication skills with the ability to explain technical findings to non-technical stakeholders. • Strong project management, prioritization, and cross-functional collaboration skills. • High level of ownership, attention to detail, and bias toward action.

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