Corporate Communications – PR Lead

November 20

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TrustedHousesitters

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Marketplace • Travel

TrustedHousesitters is a platform that connects pet owners with individuals willing to provide house and pet sitting services in exchange for free accommodation. This mutually beneficial arrangement allows travelers to explore new locations without lodging costs while ensuring pets are cared for in their own homes. The company emphasizes trust and safety with verified profiles and user reviews, providing peace of mind for both pet owners and sitters. TrustedHousesitters fosters a community of pet and travel lovers, enabling unique travel experiences and pet care solutions worldwide. The platform is committed to sustainability and has been B Corp certified.

51 - 200 employees

Founded 2010

🏪 Marketplace

📋 Description

• Own and deliver a strategic corporate communications agenda that positions TrustedHousesitters as a global success storyDevelop proactive and reactive corporate comms that respond to cultural moments, business news, and shifting media landscapes. • Build compelling narratives that support long-term value creation: tech investment, team growth, global expansion, and product innovation. • Partner closely with executives to align messaging with investor, employer brand, and policy goals. • Work with internal teams and a corporate comms PR agency to ensure consistent, high-quality execution across all media touchpoints. • Lead crisis communications: advising on issues, shaping responses, and managing media inquiries to protect reputation. • Identify opportunities for executive profiling and thought leadership, including emerging formats such as TikTok, YouTube, and short-form commentary. • Collaborate with the Consumer PR team to ensure lifestyle and cultural PR aligns with key brand narratives. • Help identify trends, cultural moments, and real-world behaviours that can fuel earned media. • Partner with Brand, Content, and Social teams to ensure a unified narrative across all channels. • Help shape PR elements of multi-channel brand activations, ensuring earned-first ideas ladder back to our brand values. • Ensure campaigns are insight-led, reactive when needed, and delivered at the pace the business requires. • Act as a key thought partner to the Brand Director and senior stakeholders across Marketing, Product, Member Services, and the Executive Team. • Build strong relationships with business, travel, lifestyle, and tech journalists. • Collaborate cross-functionally to refine messaging during fast-moving or sensitive moments. • Provide day-to-day strategic direction to our PR agencies to ensure execution is aligned and high-performing. • Define and track KPIs that measure corporate reputation, sentiment, awareness, and earned media impact. • Build simple, scalable reporting frameworks to help teams understand performance and optimise future comms. • Tie earned media and corporate comms back to brand strength and commercial outcomes.

🎯 Requirements

• 10 years of experience in PR or corporate communications, with a blend of in-house and agency experience strongly preferred within a fast-moving or scale-up environment. • Strong storytelling instincts & the ability to translate data, trends, and market context into narratives. • Cultural intelligence and a deep interest in current affairs. You’re 'news obsessed' who spots opportunities before others do. • Proven track record of crafting compelling corporate narratives that support brand equity and business valuation. • Strong UK tech & business media relationships across; lifestyle & travel and US are a plus. • Proven proactive and reactive comms capability, especially in fast-paced environments. • Proven experience managing both proactive and reactive comms, ideally in tech, travel, or high-growth businesses. • Experience partnering closely with C-suite and executives, shaping their external profiles and messaging.

🏖️ Benefits

• Fully remote work • Generous equity options • Discretionary 10% annual bonus scheme • 25 days holiday annually plus bank holidays and Christmas to New Year closure • Pension scheme: 5% from you as an employee and 3% from TrustedHousesitters • Premium TrustedHousesitters pet owner and sitter membership. This includes benefits like airport lounge passes, sit cancellation insurance, and home and contents insurance for sits for you • X5 premium memberships for your friends and family each year • Our team have an unlimited housesitting allowance, can work remotely from their sits, and are eligible to £500 per year towards travel costs • £200 annually towards home office equipment • Access to Spaces (co-working) Locations across the globe • Monthly working from home stipend • Macbook • Find a rescue pet to join your family and we’ll cover the adoption fees, as well as paternity to help any pet settle into their new home. • We host a quarterly all-expenses paid meet-up and will fund team events (remote or in person) throughout the year • We can cover costs of personal development resources, and have a regular time set aside for personal development • Bupa Health Insurance and Dental Insurance plan • SimplyHealth Healthcare Cash plan • Trusted Giving scheme - employee volunteering via Onhand and employee giving via Tyve • Weekly virtual yoga sessions • Brighton Bikeshare • Recruitment Referral Bonus