Senior SRE Engineer

🕒 April 7

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Trustly

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2008

💳 Fintech

💸 Finance

🛍️ eCommerce

Fintech • Finance • eCommerce

Trustly is a leader in Open Banking solutions, providing a cohesive suite of financial and payment products designed to modernize payments, reduce costs, and mitigate risk. The company focuses on delivering secure, low-cost payments and seamless financial services through industry-leading connectivity, offering services such as instant payouts, customer onboarding, risk assessment, and real-time account verification. Trustly serves a variety of industries, including billers, eCommerce, financial services, and gaming, leveraging high-quality, bank-validated financial data to enhance user experiences. Their solutions are tailored to enterprise needs, aiming to improve acceptance rates, minimize processing costs, and prevent fraud risk.

📋 Description

• System reliability and availability: Architect, design, and implement strategies to ensure the high availability, reliability, and fault tolerance of our infrastructure and applications. • Incident management: Lead incident response efforts, identify root causes, and implement preventative measures to minimize future incidents. • Performance optimization: Identify performance bottlenecks, conduct performance analysis, and optimize system and application performance. • Automation and tooling: Drive automation initiatives, develop and maintain tools, scripts, and frameworks to streamline deployment, monitoring, and troubleshooting processes. • Generate regular reports on system reliability, uptime, and performance metrics to provide insights and visibility to stakeholders. • Collaborate with cross-functional teams to define key performance indicators (KPIs) and develop reporting frameworks to track and monitor system health and operational efficiency. • Prepare executive-level reports summarizing incidents, their resolutions, and recommendations for improvements. • Present findings, trends, and recommendations to management and stakeholders, providing actionable insights to drive decision-making processes.

🎯 Requirements

• B.S. in Computer Science or a related field • Experience building SLIs, SLOs, and error budgets based on business rules • IT project management experience • Coding experience with Python, Java, Shell, Bash, or other languages • Experience supporting critical production services in the cloud (AWS) and on-premises • Experience with network technologies and with system, security, and network monitoring tools • In-depth technical knowledge of databases and the Linux operating system, including standards and best practices for maintaining service availability • Proactive approach to identifying problems and areas for improvement, eliminating manual processes and toil through code, and resolving performance issues programmatically • Advanced English proficiency

🏖️ Benefits

• Bradesco health and dental plan for you and your dependents, with no co-pay • Life insurance with enhanced coverage • Meal voucher and supermarket voucher • Home office allowance • Gympass — access to gyms and online classes • Trustly Club — discounts at educational institutions and partner stores • English program — online group classes with a dedicated teacher • Extended maternity and paternity leave • Birthday off • Flexible hours / remote-first culture — you can work from any city in Brazil • Welcome kit — we provide Apple equipment (MacBook Pro, iPhone) and additional perks; equipment may be purchased by employees under internal criteria • Annual bonus — eligibility for a discretionary annual premium based on company KPI achievement • Referral program — receive a reward if a referred candidate is hired