Functional Consultant – Microsoft D365

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Logo of TTEC Digital

TTEC Digital

1001 - 5000 employees

🤖 Artificial Intelligence

🤝 B2B

Artificial Intelligence • B2B • Customer Experience

TTEC Digital is a leader in customer experience transformation, combining technology and human empathy to enhance customer interactions. With a focus on artificial intelligence, contact center technology, and customer relationship management, TTEC Digital delivers tailored solutions for mid-market digital transformation. Their comprehensive offerings include data analytics, CX strategy and design, and managed services that optimize customer engagements across various industries.

📋 Description

• Engage with clients to identify opportunities and escalate to sales • Lead small-scale functional requirements discussions • Professionally delegate technical tasks and monitor completion • Present to clients in a persuasive manner

🎯 Requirements

• 2+ years of experience with Agile delivery (preferred) • 5+ years’ experience delivering and 1+ years’ experience leading two or more projects related to Microsoft D365 or Power Platform • Ability to write simple data queries and/or low-code routines • Two or more Microsoft D365 certifications • Proficient with Microsoft Office products • Strong interpersonal skills • Must maintain or exceed target utilization and seek consulting opportunities

🏖️ Benefits

• Flexible working hours • Professional development opportunities

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