ServiceNow Developer

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October 10

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TTEC Digital

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Artificial Intelligence • B2B • Customer Experience

TTEC Digital is a leader in customer experience transformation, combining technology and human empathy to enhance customer interactions. With a focus on artificial intelligence, contact center technology, and customer relationship management, TTEC Digital delivers tailored solutions for mid-market digital transformation. Their comprehensive offerings include data analytics, CX strategy and design, and managed services that optimize customer engagements across various industries.

1001 - 5000 employees

🤖 Artificial Intelligence

🤝 B2B

📋 Description

• Designing, developing, and configuring solutions on the ServiceNow platform. • Collaborating with clients and internal stakeholders to understand their requirements and translate them into technical solutions. • Providing ongoing support to customers.

🎯 Requirements

• Bachelor’s degree in Computer Science, Engineering, or related field. • Proven experience as a ServiceNow Developer, with at least 2 years of hands-on experience. • Strong knowledge of ServiceNow development best practices and methodologies. • Proficiency in JavaScript, HTML, CSS, and web service integrations (SOAP, REST, JSON, etc.) • Experience with ServiceNow scripting and APIs. • ServiceNow certifications (Certified Application Developer, Certified Implementation Specialist) preferred. • Ideally, experience or understanding of CX technologies (Salesforce, Genesys, Microsoft Dynamics, Cisco WCC, AWS Connect, NICE CXone)

🏖️ Benefits

• 100% remote opportunity • Ongoing support and maintenance for ServiceNow applications