Machine Learning Engineer

🕒 July 23

🏄 California, Connecticut, +4 more states – Remote

🏄 California – Remote 🦌 Connecticut – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🔔 Pennsylvania – Remote ☕ Washington – Remote

💵 $155.5k - $228.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤖 Machine Learning Engineer

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Twilio

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🔌 API

🤝 B2B

API • B2B

Twilio is a leading provider of cloud communications services that enables developers to build innovative communication solutions. Founded in 2008, Twilio has democratized access to communication channels such as voice, text, chat, video, and email through easy-to-use APIs. With headquarters in San Francisco and a global presence, Twilio empowers organizations of all sizes to engage effectively with their customers by integrating these communication capabilities into their applications.

📋 Description

• Partner with product, UX, and technical stakeholders to analyze business problems, clarify requirements, define scope, and translate them into measurable ML problem statements. • Design, implement, and maintain scalable, enterprise-grade ML solutions in production. • Build reproducible ML workflows for data preparation, training, evaluation, and inference using modern orchestration and MLOps tooling. • Implement monitoring and evaluation frameworks to continuously improve data quality, model performance, latency, and cost through feedback loops. • Partner cross-functionally with Product, Data Science/ML, Engineering, and Security to deliver resilient, scalable, and compliant ML-powered services. • Demonstrate end-to-end systems understanding and articulate the “why” behind model and system design choices. • Own operational excellence: SLAs, on-call, incident response, customer feedback triage, and blameless post-mortems. • Drive engineering excellence via AI-assisted SDLC, code reviews, automated testing, MLOps best practices, knowledge-sharing, and mentoring. • Actively adopt AI-assisted practices to improve implementation and collaboration efficiency.

🎯 Requirements

• Strong foundation in ML/AI (statistics, probability, optimization) with the ability to apply these concepts to real-world problems. • 5+ years of experience building, deploying, and operating data and ML systems in production. • Proficient in Python, Java, and SQL; strong software engineering fundamentals (system design, testing, version control, code reviews). • Hands-on experience with workflow orchestration and data pipelines (e.g., Airflow, Kubeflow) and cloud data platforms/storage (e.g., SageMaker Feature Store, Snowflake, DynamoDB, OpenSearch). • Experience with the ML lifecycle and MLOps tooling (e.g., MLflow, Metaflow, SageMaker; LLM/agent frameworks such as LangChain/LangGraph; model evaluation/observability tools such as Galileo or similar). • Working knowledge of containerization and cloud infrastructure, including Docker and Kubernetes, GitOps/CI/CD tools (e.g., Argo CD), and at least one major cloud platform (AWS, GCP, or Azure). • Understanding of data modeling and scalable systems, including distributed computing and streaming frameworks (e.g., Spark/EMR, Flink, Kafka Streams); familiarity with GPU-based implementation is a plus. • Demonstrated ability to ramp up quickly and operate effectively in new application/business domains. • Strong written and verbal communication skills: able to document and present designs and decisions, and comfortable giving/receiving feedback in an Agile environment.

🏖️ Benefits

• Health care insurance • 401(k) retirement account • Paid sick time • Paid personal time off • Paid parental leave • Competitive pay • Generous time off • Ample parental and wellness leave