Senior Incident Response Engineer

🕒 July 10

🌐 Ireland, United Kingdom – Remote

🇮🇪 Ireland – Remote 🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

👮‍♂️ Cybersecurity / Security Engineer

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Twilio

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🔌 API

🤝 B2B

API • B2B

Twilio is a leading provider of cloud communications services that enables developers to build innovative communication solutions. Founded in 2008, Twilio has democratized access to communication channels such as voice, text, chat, video, and email through easy-to-use APIs. With headquarters in San Francisco and a global presence, Twilio empowers organizations of all sizes to engage effectively with their customers by integrating these communication capabilities into their applications.

📋 Description

• Lead and support the response to all security events and incidents across Twilio’s complex global infrastructure, services and applications. • Be responsible for documentation of incidents and projects you work on and craft best practices as runbooks and standard operating procedures to share knowledge across teams. • Work cross-collaboratively to understand and help solve challenges related to a broad spectrum of threat actors and activity. • Work to improve Twilio’s security and reliability posture by driving identified betterments from security events and incidents. • Rapidly acquire new technical skills and knowledge in a fast-paced, highly disruptive industry environment. • Own the security incident lifecycle, respond to incidents and participate in on-call rotation and participate in RCAs for security incidents. • Build, cultivate, and maintain positive relationships with internal customers to identify and facilitate solutions to increase the impact of the team’s work. • Provide mentorship, support, and care for the team in a way that enables long-term career development, happiness, and success at scale.

🎯 Requirements

• Proven experience: 3+ years of security incident response in a production-cloud environment • Subject-matter expert on security issues and technologies • Ability to utilize AI for comprehensive, complex security incident response activities delivering high fidelity detections • Advanced knowledge of service-oriented architectures, as well as experience with security tools and technologies fit for a cloud environment • Experience working across a technology stack on difficult security challenges and initiatives • Experience with SIEM platforms and the ability to extend their functionality • Experience with SOAR tools and automating manual security processes • Experience in either AWS, GCP, or other large cloud platform • Excellent written and verbal communication skills • Ability to influence and build effective working relationships with every level of the organization.

🏖️ Benefits

• Competitive pay • Generous time off • Ample parental and wellness leave • Healthcare • Retirement savings program • Travel opportunities