Senior Program Manager, Disaster Recovery

🕒 July 14

🏄 California, Connecticut, +4 more states – Remote

🏄 California – Remote 🦌 Connecticut – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🔔 Pennsylvania – Remote ☕ Washington – Remote

💵 $117k - $171.9k / year

⏰ Full Time

🟠 Senior

📋 Program Manager

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Twilio

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🔌 API

🤝 B2B

API • B2B

Twilio is a leading provider of cloud communications services that enables developers to build innovative communication solutions. Founded in 2008, Twilio has democratized access to communication channels such as voice, text, chat, video, and email through easy-to-use APIs. With headquarters in San Francisco and a global presence, Twilio empowers organizations of all sizes to engage effectively with their customers by integrating these communication capabilities into their applications.

📋 Description

• Lead the annual plan development, review, and executive sign-off lifecycle for critical product and non-product systems • Actively integrate disaster recovery vulnerabilities into existing risk frameworks • Author clear program updates and formal responses to audit findings • Partner across the organization to support execution of tests to ensure critical applications fail over predictably • Benchmark and audit actual technical execution against strict Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) • Convert static continuity playbooks into runnable-style procedures • Review and audit business continuity plans of high-exposure third-party vendors • Verify fallback processing environments and ensure automated remediation workflows are provisioned

🎯 Requirements

• Active Certified Business Continuity Professional (CBCP) designation • Practical familiarity with cloud infrastructure platforms (AWS console operations) • Proven experience leading technical response or recovery workflows during high-severity live outages • Exceptional verbal and written communications skills • Ability to distill highly dense technical single points of failure (SPOFs) into clear, actionable financial and engineering risk metrics

🏖️ Benefits

• Competitive pay • Generous time off • Ample parental and wellness leave • Healthcare • Retirement savings program • Participation in equity plan and corporate bonus plan