Staff Product Designer

🕒 July 29

🏄 California, Colorado, +9 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🌺 Hawaii – Remote 🌽 Illinois – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote ❄️ Minnesota – Remote 🍁 Vermont – Remote ☕ Washington – Remote

💵 $159.2k - $208k / year

⏰ Full Time

🔴 Lead

🎨 Product Designer (UI/UX)

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Twilio

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🔌 API

🤝 B2B

API • B2B

Twilio is a leading provider of cloud communications services that enables developers to build innovative communication solutions. Founded in 2008, Twilio has democratized access to communication channels such as voice, text, chat, video, and email through easy-to-use APIs. With headquarters in San Francisco and a global presence, Twilio empowers organizations of all sizes to engage effectively with their customers by integrating these communication capabilities into their applications.

📋 Description

• design key features that enhance the customer onboarding process and ensure compliance • work alongside other product designers and in lock-step with product and engineering stakeholders • leverage UX best practices to diverge and converge on solutions • own work and prioritize tasks to maximize impact while supporting design and business objectives • use customer and product expertise to contribute early and often to your product team's roadmap • advocate for how work gets prioritized by drawing on your understanding of business goals • independently scope work and use a strong command of UI best practices to design multi-page or multi-state experiences • lead or co-lead research initiatives, using insights to inform design and identify opportunities for product team • clearly document and articulate decision-making in an easy-to-understand way • manage feedback and escalate risks appropriately • design and facilitate team discussions to help solve challenges • establish necessary commitments with PM and Engineering partners

🎯 Requirements

• Demonstrated ability to independently lead comprehensive user-centered designs and collaborate seamlessly with cross-functional teams. • Experience in shipping high-quality user interfaces and flows in a systematic, detail-oriented way with a focus on driving strategic design decisions and delivering impactful solutions. • Strong facilitation and presentation skills, with the ability to provide constructive feedback to peers. • A "Builder" mindset with a track record of driving initiatives forward with resilience and adaptability. • Has 8+ years of industry experience and a related degree or equivalent experience in software interface design and/or development. Bachelor’s or Master’s in the field of Human Computer Interaction or Design is a nice to have. • Experience at a SaaS software company serving B2B customers.

🏖️ Benefits

• generous time-off • ample parental and wellness leave • healthcare • a retirement savings program • equity plan • corporate bonus plan • health care insurance • paid sick time • paid personal time off • paid parental leave