Lead Designer – Digital UI/UX

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November 25

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Universal Audio

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Hardware • Media • Gaming

Universal Audio is a company specializing in audio production tools, including UAD plug-ins, audio interfaces, and recording products. It provides a range of professional microphones, analog hardware, and guitar gear. The company is known for enhancing recording experiences on various devices like Mac, PC, iPad, or iPhone, and offers legendary studio sound with its Volt interfaces and UAD Spark subscription service. Universal Audio is also renowned for its vintage tone pedals and professional audio equipment for singers, podcasters, engineers, and creatives.

201 - 500 employees

Founded 1958

🔧 Hardware

📱 Media

🎮 Gaming

📋 Description

• Define and champion a user-centric design philosophy across the organization, with an emphasis on SaaS and subscription-based product experiences. • Design onboarding funnels, activation flows, dashboards, and in-app moments that drive subscription starts, trial conversions, retention, and recurring engagement. • Create wireframes, prototypes, high-fidelity designs, and interaction models that communicate complex ideas clearly and simply. • Iterate rapidly using qualitative insights, quantitative data, A/B testing, and user research—treating design as an optimization engine that directly influences KPIs. • Partner closely with product management to define user problems and translate them into clear, testable, user-centric solutions. • Collaborate with engineering to ensure design feasibility, accessibility, and high-quality implementation. • Work hand-in-hand with analytics and growth teams to measure funnel performance, activation rates, cohort behavior, and friction points throughout the onboarding journey.

🎯 Requirements

• Proven ability to design clean, modern, intuitive interfaces for subscription-based SaaS products and content-centric applications. • Deep experience designing and optimizing onboarding funnels, trial experiences, subscription checkout flows, and retention-boosting UX. • Strong understanding of growth loops, activation metrics, user engagement signals, and how UX design directly affects performance KPIs. • Demonstrated experience with analytics platforms (e.g., GA, Amplitude, Mixpanel, Heap) and A/B testing tools, with a track record of driving measurable improvements. • Excellent visual design fundamentals and mastery of Figma • Ability to communicate design decisions clearly and persuasively to cross-functional partners. • Experience in service design, customer journey mapping, or lifecycle-focused UX. • Basic fluency in front-end technologies (HTML/CSS/JavaScript) to effectively collaborate with engineering. • Strong understanding of content-driven product design—how editorial, media, or instructional content shapes user comprehension and engagement. • Familiarity with UA’s business and customer base is a plus but not required.

🏖️ Benefits

• Profit sharing • Medical/Dental/Vision • 401K Safe Harbor Contribution • Stock Options • Flexible time-off (PTO/Sick Leave/Company Holiday Time-off)