Ubiquity
B2B • Finance • eCommerce
Ubiquity is a global business process outsourcing and customer experience company that provides contact-center and back-office services — including customer care, technical support, sales, collections, identity verification, claims processing, chargeback management, and HIPAA‑compliant medical billing — powered by its Aigent AI platform to accelerate training, coaching, and quality. The company designs bespoke, brand-centric solutions for enterprise clients, combining human agents with AI-driven quality assurance and analytics to improve CSAT, compliance, and operational efficiency across finance, healthcare, retail/e-commerce, technology and logistics sectors.
5001 - 10000 employees
Founded 2012
🤝 B2B
💸 Finance
🛍️ eCommerce
Global Creative Director
November 7
Ubiquity
B2B • Finance • eCommerce
Ubiquity is a global business process outsourcing and customer experience company that provides contact-center and back-office services — including customer care, technical support, sales, collections, identity verification, claims processing, chargeback management, and HIPAA‑compliant medical billing — powered by its Aigent AI platform to accelerate training, coaching, and quality. The company designs bespoke, brand-centric solutions for enterprise clients, combining human agents with AI-driven quality assurance and analytics to improve CSAT, compliance, and operational efficiency across finance, healthcare, retail/e-commerce, technology and logistics sectors.
5001 - 10000 employees
Founded 2012
🤝 B2B
💸 Finance
🛍️ eCommerce
📋 Description
• Lead Ubiquity’s global brand strategy, creative vision, and messaging framework. • Serve as a creative thought leader and strategic partner for Marketing, Sales, Product, and other teams. • Collaborate closely with the Creative Services team to guide design execution and ensure brand consistency. • Develop high-impact campaigns that support B2B demand generation and ABM initiatives. • Oversee and refine brand systems, ensuring a cohesive identity across all global channels. • Champion AI-driven creative workflows to improve personalization, speed, and innovation. • Shape content strategies to position Ubiquity as a trusted thought leader and innovative partner. • Review and approve creative concepts and campaigns, ensuring alignment with company goals. • Partner with external vendors, agencies, and freelancers as needed.
🎯 Requirements
• 10+ years in senior creative roles, with a strong portfolio demonstrating brand leadership and creative innovation. • Proven expertise in B2B marketing and account-based marketing (ABM). • Strong understanding of AI-powered creative tools (e.g., ChatGPT, Midjourney, Adobe Firefly) and design platforms like Figma. • Track record of collaborating effectively with internal design teams and cross-functional stakeholders. • Strong storytelling, communication, and presentation skills. • Strategic thinker with excellent business acumen and a focus on measurable impact. • Ability to work in a fast-paced, global environment. • Bachelor’s degree in Design, Marketing, Communications, or related field (Master’s preferred).
🏖️ Benefits
• Health insurance • Paid time off • Remote work options
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