Manager, Solution Strategy – Go To Market

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October 24

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Ubiquity

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B2B • Finance • eCommerce

Ubiquity is a global business process outsourcing and customer experience company that provides contact-center and back-office services — including customer care, technical support, sales, collections, identity verification, claims processing, chargeback management, and HIPAA‑compliant medical billing — powered by its Aigent AI platform to accelerate training, coaching, and quality. The company designs bespoke, brand-centric solutions for enterprise clients, combining human agents with AI-driven quality assurance and analytics to improve CSAT, compliance, and operational efficiency across finance, healthcare, retail/e-commerce, technology and logistics sectors.

5001 - 10000 employees

Founded 2012

🤝 B2B

💸 Finance

🛍️ eCommerce

📋 Description

• Lead the development and execution of solution design, sales content, and go-to-market enablement initiatives. • Act as the central point of contact for all content creation requests and sales support materials. • Collaborate with sales, marketing, operations, and other teams to gather market insights and campaign materials. • Manage the creation and tracking of case studies, client testimonials, and content updating for GTM campaigns. • Own sales enablement content creation and drive the execution of content requests from sales and other stakeholders. • Coordinate inputs from various teams for content and solution delivery and oversee quality assurance.

🎯 Requirements

• 3–5 years of experience in solution strategy, sales enablement, go-to-market content development, or a closely related field. • Proven ability to independently own and manage complex solution content and sales support initiatives. • Exceptional written communication skills with the ability to craft persuasive B2B sales content. • Strong project management and organizational skills with the ability to manage multiple concurrent priorities. • Demonstrated ability to gather, synthesize, and distill information from diverse sources across an organization. • Proficiency with content management tools (Paperflite, Google Drive, or similar), HubSpot CRM, and presentation software. • Strong knowledge of the Business Process Outsourcing (BPO) industry or similar professional services environment.

🏖️ Benefits

• Health insurance • Flexible working arrangements • Professional development opportunities