University of Maryland Faculty Physicians
1001 - 5000 employees
📚 Education
🧘 Wellness
Education • Wellness
University of Maryland Faculty Physicians is a clinical group practice affiliated with the University of Maryland School of Medicine that provides a wide range of outpatient medical services, including dermatology, cardiology, ophthalmology, urgent care, facial plastic surgery, and medi-spa treatments. The organization operates multiple patient-facing clinics, offers patient portal services (MyChart), appointment scheduling, billing, and partners with the university for clinical education and faculty-led care.
Patient Access Specialist II – Practice Operations
🕒 3 days ago
🦀 Maryland – Remote
💵 $18 - $28 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
⚙️ Operations
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
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University of Maryland Faculty Physicians
1001 - 5000 employees
📚 Education
🧘 Wellness
Education • Wellness
University of Maryland Faculty Physicians is a clinical group practice affiliated with the University of Maryland School of Medicine that provides a wide range of outpatient medical services, including dermatology, cardiology, ophthalmology, urgent care, facial plastic surgery, and medi-spa treatments. The organization operates multiple patient-facing clinics, offers patient portal services (MyChart), appointment scheduling, billing, and partners with the university for clinical education and faculty-led care.
📋 Description
• Responds to high volume of appointment requests • Answers and triages incoming calls and requests in a prompt, professional manner • Completes scheduling from work queues • Schedules patient appointments and reminds patients of necessary items to bring • Documents complete and clear messages and distributes clinical questions and escalation messages promptly • Handles inquiries about insurances accepted, office hours, services, locations, exam fees, doctor information, etc
🎯 Requirements
• High school diploma or GED preferred • Minimum 2 years of medical office or call center experience • Entry level computer skills (specific programs as deemed by department) • Strong customer service and phone etiquette skills • Accurate data entry skills
🏖️ Benefits
• Total rewards package supporting health, life, career and retirement
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