University of Maryland Faculty Physicians
1001 - 5000 employees
📚 Education
🧘 Wellness
Education • Wellness
University of Maryland Faculty Physicians is a clinical group practice affiliated with the University of Maryland School of Medicine that provides a wide range of outpatient medical services, including dermatology, cardiology, ophthalmology, urgent care, facial plastic surgery, and medi-spa treatments. The organization operates multiple patient-facing clinics, offers patient portal services (MyChart), appointment scheduling, billing, and partners with the university for clinical education and faculty-led care.
Patient Access Specialist II – Practice Operations – Radiology Scheduling
🕒 May 20
🦀 Maryland – Remote
💵 $18 - $28 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
⚙️ Operations
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
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University of Maryland Faculty Physicians
1001 - 5000 employees
📚 Education
🧘 Wellness
Education • Wellness
University of Maryland Faculty Physicians is a clinical group practice affiliated with the University of Maryland School of Medicine that provides a wide range of outpatient medical services, including dermatology, cardiology, ophthalmology, urgent care, facial plastic surgery, and medi-spa treatments. The organization operates multiple patient-facing clinics, offers patient portal services (MyChart), appointment scheduling, billing, and partners with the university for clinical education and faculty-led care.
📋 Description
• Responds to a high volume of appointment requests, including telephone calls, emails, work queues and other electronic messages, for scheduling of appropriate medical exams, procedures, and tests with and without demographic collection and insurance registration. • Answers and triages incoming calls and requests in a prompt, professional, and polite manner. • Completes scheduling from work queues to fulfill requests from internal and external/referring providers. • Schedules patient appointments and reminds patients of necessary items to bring including their referral and medications. • Documents complete and clear messages and distributes messages regarding clinical questions and escalation messages promptly and appropriately.
🎯 Requirements
• High school diploma or general education degree (GED) preferred • Minimum 2 years of medical office or call center experience • Entry level computer skills (specific programs as deemed by department) • Strong customer service and phone etiquette skills • Accurate data entry skills
🏖️ Benefits
• Total rewards package that supports our employees' health, life, career and retirement.
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