Senior Manager, Solution Architect – Marketing Technology

October 6

Apply Now

Receive Emails with Similar Jobs

Under Armour

WebsiteLinkedInAll Job Openings

B2C • Retail • Sports

Under Armour is a leading sports apparel and footwear company that specializes in innovative performance gear. Their products are designed to enhance athletic performance, providing comfort and functionality for athletes and fitness enthusiasts. Under Armour focuses on a wide range of categories, from casual wear to specialized work clothing, ensuring that their offerings meet the varied needs of their customers.

10,000+ employees

Founded 1996

👥 B2C

🛒 Retail

⚽ Sports

💰 $100M Post-IPO Secondary on 2023-05

📋 Description

• Responsible for Marketing and Consumer Engagement: Leads teams in the design, development, implementation, and support of Email Marketing, Mobile Push, SMS (all SFMC) and Customer Service technology platform (SFSC) • Directly drives impacts to revenue and consumer brand impressions by enabling seamless consumer emails, marketing and personalization campaigns experiences and customer service; either through direct development of capabilities or through supporting other initiatives that require touchpoints with platforms • Support active projects and agile squads throughout the lifecycle, providing oversight and guidance on development objects and configuration (inclusive of Journey Builder, Ad Studio, MCP, etc.) to ensure efficiency and consistency with original design as well as overall quality of deliverables • Oversees the technical design and architectural framework for Under Armour’s Customer Data, Email Marketing and Customer Service technologies and stays current on market trends and product roadmaps of technology platforms to keep Under Armour in front of new capabilities and consumer expectations • Attracts, retains, and develops top talent to build a world class team and provides leadership, mentoring, and coaching to team of business analysts and developers • Selects, onboards, and manages performance of distributed team of internal teammates and external vendors including planning, capacity, resource allocation and delivery • Manages a direct relationship with key stakeholders including regional product teams and regional revenue teams to ensure their goals are supported through consumer engagement initiatives • Directs the development and maintenance of operational procedures for Email/Push/SMS Marketing and Customer Service technologies and infrastructure activities and develops and manages annual budgets as well as project budgets driven within area • Owns all interactions with internal and external auditors regarding Consumer Engagement security and data privacy

🎯 Requirements

• Bachelor's degree with typically 10 years of relevant experience OR Master's degree with typically 8 years of relevant experience OR typically 14 years of relevant experience without degree • Typically 3 - 5 years of management experience; or equivalent experience as the subject matter lead or expert in area of expertise. • 5+ years of hands-on experience with Salesforce Marketing Cloud, Service Cloud, or other packaged marketing solutions, including API and 3rd-party system integrations (SOAP/REST). • Strong analytical and problem-solving skills, with a proven ability to assess complex business and technical challenges and develop innovative solutions. • Excellent communication and organizational abilities, including translating technical concepts into business terms and managing multiple priorities in fast-paced environments. • Self-starter and proactive team contributor, capable of working independently with minimal supervision and collaboratively within global teams. • Experienced in program/project management, with a track record of meeting deadlines and leading teams effectively.

🏖️ Benefits

• Paid "UA Give Back" Volunteer Days: Work alongside your team to support initiatives in your local community • Under Armour Merchandise Discounts • Competitive 401(k) plan matching • Maternity and Parental Leave for eligible and FMLA-eligible teammates • Health & fitness benefits, discounts and resources- We offer teammates across the country programs to promote physical activity and overall well-being