Underdog Fantasy
Gaming • Sports • B2C
Underdog Fantasy is a company specializing in fantasy sports and sports betting. Despite the technical issue mentioned in the text, it provides a platform where users can engage in fantasy sports contests, draft teams, and potentially win prizes based on the performance of real-world athletes. The company's focus is on providing a fun and competitive experience for sports fans who want to test their skills and luck in fantasy leagues and sports-related betting.
201 - 500 employees
🎮 Gaming
⚽ Sports
👥 B2C
Associate, Retention & CRM
Job not on LinkedIn
November 7
Underdog Fantasy
Gaming • Sports • B2C
Underdog Fantasy is a company specializing in fantasy sports and sports betting. Despite the technical issue mentioned in the text, it provides a platform where users can engage in fantasy sports contests, draft teams, and potentially win prizes based on the performance of real-world athletes. The company's focus is on providing a fun and competitive experience for sports fans who want to test their skills and luck in fantasy leagues and sports-related betting.
201 - 500 employees
🎮 Gaming
⚽ Sports
👥 B2C
📋 Description
• Execute customer communication campaigns across our email, push notification, and in-app message channels. • Collaborate with the senior team to design and execute promotional campaigns. • Monitor and analyze campaign performance and report on actionable insights. • Drive experimentation through A/B testing to optimize campaign performance. • Regularly monitor CRM campaign execution, including during on-call hours as needed. • Learn and grow within a fast-paced, dynamic environment, gaining hands-on experience in sports gaming retention.
🎯 Requirements
• 1+ years of CRM or lifecycle marketing experience (preferably in gaming, ecommerce or tech). • Experience with A/B testing, data analysis and campaign reporting. • Outstanding attention to detail and ability to balance multiple priorities. • Comfortable writing copy and basic HTML. • Thrives in a fast-paced environment and is eager to learn more about sports gaming retention strategies. • Even better if you have: • Experience with CRM platforms like Braze or Optimove. • Familiarity with analytics tools like Looker, Sigma, or similar.
🏖️ Benefits
• Unlimited PTO (we're extremely flexible with the exception of the first few weeks before & into the NFL season) • 16 weeks of fully paid parental leave • Home office stipend • A connected virtual first culture with a highly engaged distributed workforce • 5% 401k match, FSA, company paid health, dental, vision plan options for employees and dependents
Apply NowSimilar Jobs
November 7
Newsela
201 - 500
Customer Success Manager ensuring schools successfully engage with Newsela's platform. Collaborating with internal teams to drive adoption and renewal throughout the customer journey.
🇺🇸 United States – Remote
💵 $65k - $70k / year
💰 $100M Series D on 2021-02
⏰ Full Time
🟢 Junior
🟡 Mid-level
🏆 Customer Success
🦅 H1B Visa Sponsor
November 7
Customer Success Manager facilitating customer onboarding and driving software adoption in a high-growth SaaS startup. Engaging customers to ensure satisfaction and long-term relationships.
November 7
Customer Success Manager responsible for retention and growth of Cisco Support Services at SHI. Collaborating with sales teams and building strong customer relationships to ensure positive experiences.
November 7
Customer Success Manager at Fortive responsible for leading client engagement and maximizing customer value. Fostering customer retention and health while driving product utilization and success.
🇺🇸 United States – Remote
💰 Post-IPO Equity on 2020-03
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
🦅 H1B Visa Sponsor
November 7
Customer Engagement Specialist providing direct support for TypingClub products to educators and administrators. Collaborating with teams to enhance user experience through troubleshooting and feedback.