Loss Mitigation Specialist

🕒 August 27

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

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Logo of Union Home Mortgage Corp.

Union Home Mortgage Corp.

1001 - 5000 employees

Founded 1970

🏦 Banking

🏠 Real Estate

Banking • Real Estate

Union Home Mortgage Corp. is a U. S. -based mortgage lender and mortgage services company that originates and services home loans for purchase and refinance. It offers conventional, FHA, VA, USDA, rehab, new construction, and home equity products (including HELOCs), operates local branches and loan officers, and provides tools like mortgage and refinance calculators. The company markets down-payment assistance programs and related homeowner insurance options, and is licensed and registered with NMLS.

📋 Description

• Support Collections activities through phone calls and communication with borrowers • Provide account updates and arrange payments and payment plans • Provide information and guidance on affordable home-retention options • Collect and accurately input borrower data • Communicate non-home-retention and disposition benefits • Follow up with borrowers regarding deficient requirements • Issue compliant letters and disclosures according to investor guidelines • Review applications to determine eligibility under investor guidelines • Review and authorize short-sale closing documents • Coordinate with company attorneys to execute Deed-in-Lieu of Foreclosure documents • Communicate with borrowers’ realtors and provide short-sale guidance • Explain complete-assistance-application requirements to borrowers • Underwrite complete applications to determine appropriate workout options • Send communications according to guideline timelines • Review income and credit reports to determine eligibility • Monitor OCC bulletins, Fannie Mae, Freddie Mac, and other investor guidelines for departmental compliance

🎯 Requirements

• Bachelor’s Degree in business related field or equivalent work experience • Familiarity with Microsoft Office, Outlook, Excel, Lotus, and applicable computer systems • Strong interpersonal, written, and verbal communication skills • Ability to work in a fast-paced environment • Effective problem solver and troubleshooter • Advanced knowledge of Foreclosure, Bankruptcy, Property Preservation, and associated policies and procedures • Knowledge of Title and preparing Loan Modification documents • Accurate data entry • Above average customer service skills • Organization skills • Problem solving/critical thinking • Analytical skills • Ability to apply basic mathematical concepts such as adding, subtracting, multiplying, and dividing • Ability to use telephone, copiers, fax machines, computers, internet, and other company equipment • English-language reading, writing, and communication skills sufficient to perform job functions • Must be authorized to work in the U.S.; employer participates in E-Verify

🏖️ Benefits

• Equal employment opportunities and an inclusive workplace environment • Diversity, equity, and inclusion programs and policies

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