ESM Technical Solutions Professional – ServiceNow

🕒 June 5

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💻 Solutions Engineer

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Unisys

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1980

💼 Consulting

📦 Logistics

🤖 Artificial Intelligence

💰 Post-IPO Debt on 2020-10

Consulting • Logistics • Artificial Intelligence

Unisys is a global technology solutions company that specializes in providing digital workplace solutions, cloud and applications services, enterprise computing, logistics optimization, and consulting. Leveraging artificial intelligence, Unisys accelerates productivity and drives innovation by offering cutting-edge solutions that enhance the efficiency of businesses and public services. The company collaborates with leading organizations worldwide to create tailored AI models and digital experiences that secure and improve business processes, ultimately realizing the full potential of AI. Unisys also plays a key role in logistics optimization using quantum computing and data analytics to enhance capacity utilization and route planning. Emphasizing cybersecurity and compliance, Unisys ensures a secure business environment for its clients.

📋 Description

• Responsible for the architecture and design of new or enhanced company products and services • Provide consulting and selling support to strategic prospects and accounts • Articulates the Unisys value proposition and architects custom solutions • Shape solutions and lead client engagements • Support the sales cycle through technical expertise and proactive sales activities • Collaborate with SE, CE, CDE & CTO organizations to develop account strategies • Identify, qualify, and nurture new business opportunities • Create pursuit kits to support sales engagements • Develop and deliver Proof of Value (PoV) engagements • Design and implement accelerators to demonstrate value • Own and complete RFP responses and draft Statements of Work (SOWs) • Actively participate in marketing events, webinars, and promote Unisys ESM solutions

🎯 Requirements

• Strong technical understanding of the ServiceNow platform • Proven track record in pre-sales, solution architecture, and business development roles • Ability to create technical assets such as PoVs, accelerators, and migration playbooks • Excellent communication, presentation, and client engagement skills • Experience with ITSM platforms including Freshworks, BMC Helix, and Cherwell • Ability to articulate business value and ROI of ESM solutions to both technical and non-technical stakeholders • Experience building and maintaining strong client relationships • Familiarity with sales methodologies (e.g., MEDDIC, Challenger, Solution Selling) • Ability to lead workshops and shape solutions collaboratively with clients.

🏖️ Benefits

• unlimited paid time off • 401(k) match • comprehensive healthcare • HSA matching • ongoing learning opportunities