Solutions Consultant

2 days ago

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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Upshop

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SaaS • Retail • eCommerce

Upshop is a comprehensive operations platform that provides solutions for retailers across various departments including Fresh, Center, DSD (Direct Store Delivery), and eCommerce. Its platform focuses on optimizing store operations through AI-powered tools for inventory management, order fulfillment, and demand forecasting. Upshop aims to enhance operational efficiency, improve sustainability, and boost sales by reducing waste and improving product freshness. The platform streamlines processes such as inventory optimization, recipe management, and replenishment, helping retailers achieve a connected and simplified shopping experience. Upshop positions itself as a partner rather than just a platform, dedicated to driving process simplification and modernization in grocery retail operations.

51 - 200 employees

Founded 1993

☁️ SaaS

🛒 Retail

🛍️ eCommerce

📋 Description

• Directly engage with customers individually or as part of the sales team • Oversee and advise on the implementation of the customers Upshop platform • Demonstrate business operations and technical leadership through personally developed solution architectures and implementation recommendations • Act as a trusted advisor to customer executive leadership for thought leadership and solution approaches • Extract business requirements from customers and translate them into a well-architected recommendation • Develop and provide forward looking guidance and future state roadmaps • Leverage known best practices and solutions to reduce risk to customer implementations • Decompose future state goals into actionable execution plans • Collaborate with Upshop’s product and engineering teams to ensure customer alignment to Upshop goals

🎯 Requirements

• 3+ Years of relevant solutions or sales consulting experience • Experience in a retail operation, presales, or implementation consulting role at a SaaS company managing large enterprise customers • Experience in customer support, including preparation of PowerPoint presentations, RFP responses, Scripted and Unscripted demos, business case development, Leading Discovery Design Session and/or implementation • In-depth understanding of multiple retail enterprise solutions, with an emphasis on POS, OMS, Sales Audit, CRM/Loyalty, Merchandising, Allocation & Replenishment, and Analytics • Familiarity with CRM, Marketing Automation, Business Intelligence and Social Media.

🏖️ Benefits

• Work From Home • Up to 30% Travel Required (Mostly Air Travel) • Remote Meeting Camera Mandatory • Base Salary + Commission