Senior Manager, Software Engineering – Payments and Experience

November 19

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Upstart

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Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. As we transitioned to being a public company, we’re now poised to leverage our domain expertise and revolutionize every aspect of lending and credit risk evaluation. We’ve recently expanded our offerings to include automobile refinancing and we plan to take on more verticals as the business grows.

1001 - 5000 employees

📋 Description

• Define and execute the long-term technical strategy for borrower payments and servicing infrastructure. • Lead multi-quarter, cross-functional initiatives that improve borrower outcomes and payment success rates. • Build and scale engineering teams with a strong culture of ownership, execution, and operational excellence. • Deliver platform improvements that enhance reliability, reduce latency, and increase payment success. • Connect engineering work directly to business and borrower outcomes, enabling measurable improvements in financial performance. • Create processes and systems that scale with growing borrower volume, product complexity, and compliance requirements. • Establish clear technical and delivery visibility across squads, ensuring high confidence in roadmap execution.

🎯 Requirements

• 10–15 years of software engineering experience, with 4–7 years in engineering management roles. • Deep technical expertise in distributed systems, APIs, and systems design. • Proven experience leading teams in regulated domains such as fintech, payments, or lending. • Demonstrated ability to define and deliver complex technical strategies that align with business goals. • Strong track record of building high-performing teams and mentoring engineering leaders. • Excellent communication and cross-functional collaboration skills.

🏖️ Benefits

• Competitive Compensation (base + bonus & equity) • Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart • 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings • Employee Stock Purchase Plan (ESPP) • Life and disability insurance • Generous holiday, vacation, sick and safety leave • Supportive parental, family care, and military leave programs • Annual wellness, technology & ergonomic reimbursement programs • Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering • Catered lunches + snacks & drinks when working in offices