Appraisal Desk Coordinator

🕒 June 25

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Premier Mortgage Associates

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1996

💼 Consulting

🛡️ Insurance

💸 Finance

Consulting • Insurance • Finance

Premier Mortgage Associates is a mortgage lending company that provides a wide range of home financing products designed for purchasing and refinancing homes. With over 25 years of experience, they offer a variety of loan programs including FHA, VA, Jumbo, and more, aimed at catering to diverse financial needs with competitive rates. Their team is dedicated to exceptional customer service, emphasizing a seamless loan process and strong client relationships.

📋 Description

• Manage and prioritize a high-volume caseload of appraisal orders across multiple branches and loan products. • Perform detailed and accurate appraisal ordering in ValueLink, accounting for product type, loan program, overlays, investor requirements, branch nuances, and compliance guidelines. • Monitor unassigned orders to ensure timely placement with the correct vendor; negotiate due dates and fees when requested by vendors. • Track orders pending payment and follow up to ensure same-day payment and continued movement of the order. • Manage orders on hold by identifying the root cause, resolving issues, and releasing the order whenever possible. • Order and manage ancillary valuation products (desk reviews, field reviews, automated tools, etc.) as required. • Perform initial QC reviews of completed appraisal reports to assess completeness, compliance, accuracy, and alignment with order requirements. • Conduct revised QC reviews after corrections are submitted, ensuring all prior issues are fully resolved. • Complete side-by-side reviews of two appraisals on the same property, reconciling differences, identifying inconsistencies, and assessing valuation credibility. • Review appraisal transfer packages (transfer letter, report components, exhibits, invoices) for completeness and compliance before routing to underwriting. • Call appraisers with orders due today to confirm delivery and ensure deadlines are met. • Contact appraisers with past-due orders, evaluate whether delay reasons are valid, and set clear expectations for immediate completion. • Escalate non-responsive appraisers, repeated delays, or compliance concerns to leadership as appropriate. • Respond to all ValueLink comments from processors, underwriters, loan officers, brokers, AMCs, and appraisers. • Draft and send compliant, well-articulated revision requests based on underwriter conditions while ensuring Appraiser Independence Requirements (AIR) are upheld. • Participate in the departments phone line, handling inbound and outbound calls to resolve issues and advance orders. • Manage the ROV process in full compliance with current Fannie Mae/Freddie Mac guidance and internal policies. • Create and submit UCDP files for completed appraisals. Correct and resubmit UCDP hard stops or errors to ensure successful SSR generation.

🎯 Requirements

• Prior Appraisal Desk Coordinator or AMC experience. • Previous hands-on appraisal-related experience (ordering, reviewing, managing vendors, or collateral operations). • Experience with Encompass LOS. • Experience with ValueLink appraisal management software. • Strong understanding of appraisal regulations including USPAP, Appraiser Independence Requirements (AIR), and investor guidelines (Fannie Mae, Freddie Mac, FHA, Non-QM). • Ability to manage a high-volume pipeline with urgency and accuracy. • Strong verbal and written communication skills, especially when resolving complex valuation issues. • Excellent analytical skills and attention to detail. • Ability to work independently in a remote environment and meet strict deadlines.

🏖️ Benefits

• Medical • Dental • Vision • GAP Insurance • Company-paid Life Insurance • Voluntary Life Insurance • 401(k) • Pet Insurance • LegalShield / IDShield