VAA Philippines
eCommerce • Recruitment • B2B
VAA Philippines is a specialized service provider that connects e-commerce sellers with highly skilled virtual assistants based in the Philippines. The company offers a range of services including Amazon and Walmart marketplace expertise, social media management, creative design, and executive assistance. VAA Philippines conducts intensive screening and comprehensive training programs to ensure their virtual assistants are equipped with the necessary skills and knowledge to support various business operations effectively. Clients benefit from personalized guidance, ongoing training, and the flexibility to change assistants as needed, ensuring satisfaction and enhanced business productivity.
51 - 200 employees
Founded 2017
🛍️ eCommerce
🎯 Recruiter
🤝 B2B
Virtual Assistant, Customer Service Representative
Job not on LinkedIn
November 25
VAA Philippines
eCommerce • Recruitment • B2B
VAA Philippines is a specialized service provider that connects e-commerce sellers with highly skilled virtual assistants based in the Philippines. The company offers a range of services including Amazon and Walmart marketplace expertise, social media management, creative design, and executive assistance. VAA Philippines conducts intensive screening and comprehensive training programs to ensure their virtual assistants are equipped with the necessary skills and knowledge to support various business operations effectively. Clients benefit from personalized guidance, ongoing training, and the flexibility to change assistants as needed, ensuring satisfaction and enhanced business productivity.
51 - 200 employees
Founded 2017
🛍️ eCommerce
🎯 Recruiter
🤝 B2B
📋 Description
• Handle high-volume inbound/outbound calls and real-time chat for device troubleshooting, account issues, and general inquiries • Diagnose and resolve issues related to GPS device connectivity , activation, geo-fencing, and IoT application errors • Process new subscriptions, cancellations, billing disputes, and account updates using Freshdesk CRM • Utilize tools like ChatGPT and Google Translator to ensure quick, accurate, and documented resolutions in ticketing software
🎯 Requirements
• Minimum 2 years of experience as a Customer Service Representative (CSR) or Call Center Agent • Proven experience or strong knowledge supporting Subscription-Based IoT devices, Telecommunications, or complex technical products • Native-Level / Fluent English (written and verbal) • Ability to commit to full-time Night Shift hours: Monday to Friday, 10:00 AM – 7:00 PM EST
🏖️ Benefits
• No specific benefits listed
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