Customer Service Representative - Remote

Job not on LinkedIn

February 10

🍂 Massachusetts – Remote

Although this job is listed in Massachusetts, this company may be open to hiring remote in other states.

⏰ Full Time

🟠 Senior

🔴 Lead

💝 Customer Support

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Vacations To Go

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eCommerce • Travel • Retail

Vacations To Go is the largest cruise-selling company in the world, with a history dating back to 1984 and over 8 million satisfied customers. They specialize in helping travelers save on discount cruises from a variety of cruise lines, offering a range of services including last-minute deals and early bird promotions. Their renowned 90-Day Ticker provides a comprehensive list of upcoming cruise markdowns, making it easy for customers to find and book the best deals available.

1001 - 5000 employees

Founded 1984

🛍️ eCommerce

🛒 Retail

📋 Description

• Customer Service Representative responsible for planning dream vacations for clients. • Work with leisure travelers, business travelers, and groups. • Ensure outstanding customer service before, during, and after vacations. • Book various travel plans for clients and maintain excellent client records. • Stay up to date with travel industry trends and train on new products.

🎯 Requirements

• Must be at least 18 years of age • Must have a smartphone, tablet and/or computer/laptop with strong internet access • Must be self-motivated, have a passion for helping others, and a strong desire to succeed • Open to and comfortable with various Social Media platforms • Must be comfortable working with minimal supervision • Must be able to effectively communicate with clients (sales, hospitality, or customer service background a plus but not required) • Detail oriented with good organizational skills • Must be willing to learn and be coachable

🏖️ Benefits

• 100% Remote • Travel Agent Certification • You will be licensed, bonded & insured with Errors & Omissions Insurance • 100% Flexible schedule • Set your own hours • 1 on 1 assistance and a Mentor • Direct access to hundreds of suppliers • Ability to become an Expert in Cruise Lines, Jamaica, Hawaii, Greece, and much more • Deeply discounted travel for yourself, including some free perks • Free 3-30 day Cruise after completing vendor training (must pay port taxes & fees)