IT Support Specialist – RPA Infrastructure, UiPath

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November 3

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Valenta

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Consulting • AI • Robotic Process Automation

Valenta is a company focused on automating business processes and optimizing workflows through advanced technologies such as Robotic Process Automation, Conversational AI, and Intelligent Document Processing. They serve various industries including healthcare, finance, and manufacturing, providing consulting and support services to enhance operational efficiency, reduce costs, and improve accuracy across tasks. Valenta is committed to helping businesses transition into more streamlined and effective operations, enabling teams to focus on high-level strategic initiatives.

501 - 1000 employees

Founded 2011

📋 Description

• Manage and maintain UiPath Orchestrator, Robot licenses, and related services • Monitor the health of RPA environments and proactively resolve infrastructure-related issues • Troubleshoot and resolve technical issues related to UiPath Studio, Orchestrator, Attended/Unattended Bots, and robot deployments • Collaborate with automation developers to support bot deployment and integration processes • Provision, configure, and maintain Windows Virtual Machines used in RPA deployments • Monitor server performance and conduct periodic maintenance (patching, updates, reboots) • Manage user access, security roles, and permission groups for all RPA-related infrastructure • Respond to incidents and service requests within defined SLAs • Support integrations with Microsoft tools (Outlook, Excel, SharePoint, Power Automate, etc.) • Manage RPA deployment environments in Azure or on-prem hybrid infrastructure • Monitor logs, bot performance, and infrastructure uptime.

🎯 Requirements

• 3–5 years of experience in IT Support or Infrastructure Management roles • Minimum 2 years of hands-on experience with UiPath platform (Orchestrator, Studio, Robots) • Proficiency with Microsoft Azure (VM management, resource groups, networking) • Strong knowledge of Windows Server environments, Active Directory, and Office 365 Suite • Experience with networking basics, firewall rules, remote access setups, and proxy configurations • Familiarity with PowerShell scripting or other automation tools is a plus • Understanding of data security, ITIL framework, and incident management tools (e.g., Zoho Desk, ServiceNow, Jira) • Strong problem-solving skills and ability to work under pressure • Excellent communication skills in Spanish (English proficiency is an advantage).

🏖️ Benefits

• Direct contract with all the Law-benefits