Director of Account Management – Supply Chain

Job not on LinkedIn

🕒 June 27

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🔴 Lead

💰 Account Manager

👻 Ghost score 38%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Vantage Point Logistics

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2021

📦 Logistics

🚗 Transport

Logistics • Transport

Vantage Point Logistics is a veteran freight brokerage and logistics provider operating in North America. The company is dedicated to delivering timely essential services tailored to the specific needs of its customers, focusing on quality transportation solutions through established motor carriers. They specialize in various logistics services such as flatbed, full truck loads, Less Than Truck Load (LTL), reefer services, and freight management.

📋 Description

• Drive customer success, revenue growth, account retention, and operational excellence across an established portfolio of healthcare supply chain customers • Lead and develop a high-performing account management team focused on exceptional customer experiences • Create scalable processes and systems supporting long-term business growth • Develop, track, and report KPIs related to customer satisfaction, retention, account expansion, and revenue growth • Manage internal and external escalations with senior leadership and C-suite executives to drive successful resolutions • Create and execute a roadmap for processes, technologies, and tools that improve efficiency, reduce execution risk, and enable team scalability • Influence and collaborate with cross-functional teams on strategic initiatives • Anticipate risks, identify opportunities, and develop proactive plans • Analyze customer performance, financial data, and market trends to inform business decisions and growth strategies • Contribute to initiatives supporting company growth objectives

🎯 Requirements

• Bachelor's degree in Business, Supply Chain Management, Healthcare Administration, or a related field; equivalent experience may be considered • 10+ years of progressive experience in account management, customer success, sales leadership, or related customer-facing leadership roles • Prior professional experience calling on and working directly with hospital supply chain departments • Demonstrated experience leading, coaching, and developing high-performing teams • Experience managing executive-level customer relationships within healthcare organizations • Proven success driving customer retention, account expansion, and revenue growth • Strong analytical skills with the ability to interpret financial data, identify trends, and develop actionable growth strategies • Experience implementing technologies and tools that improve team productivity and scalability • Excellent written, verbal, presentation, negotiation, and problem-solving skills • Ability to influence cross-functional stakeholders in complex, matrixed environments • Skilled at navigating challenging situations involving multiple stakeholders and competing priorities

🏖️ Benefits

• Unlimited Time Off (UTO) policy for full time employees • 10 company-paid holidays and 3 floating holidays each full calendar year • Free in office Snacks and Drinks • Medical, prescription drug, dental, and vision plans with multiple options to fit individual and family needs • Medical plan–aligned wellness programs • $500 annual Wellness Reimbursement • Confidential Employee Assistance Program (EAP) support and resources for mental health, financial guidance, and life challenges • 401(k) plan with a 50% employer match up to 6%, fully vested on day one • Company-paid life insurance, with optional voluntary coverage available for employees and eligible dependents • Short- and long-term disability insurance • Accident insurance • Hospital indemnity insurance • Critical illness insurance • Legal insurance • Identity theft insurance • Pet insurance • Paid Parental Leave program