Regional Operations Director

🕒 July 29

🏰 Missouri – Remote

🏰 Missouri – Remote

💵 $115k - $150k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 2%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

VCA Animal Hospitals

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1986

🏥 Healthcare

👥 B2C

Healthcare • B2C

VCA Animal Hospitals is a nationwide network of veterinary hospitals and support services focused on companion animal health. With over 1,000 local VCA hospitals across the United States and a support office in Los Angeles, VCA provides clinical care, internships, continuing education, and regional leadership for veterinarians, technicians, and hospital staff. The company emphasizes professional development (750+ courses referenced), industry-leading practices (e. g. , wellness plans and clinical stances), and operates as part of the Mars, Inc. family. VCA serves pet owners directly through its hospital network and related services.

📋 Description

• Own and deliver regional P&L and KPIs through strong hospital execution, coaching and holding hospital leaders accountable for results while applying data and operational rigor to strengthen performance. • Drive hospital performance by identifying growth opportunities, expanding service offerings, optimizing appointment and capacity utilization. • Equip and coach hospital leaders to enhance doctor productivity while maintaining the highest standards of medical excellence and patient outcomes and ensuring accuracy of production data. • Manage and execute pricing strategies, discount governance, and fee structures to ensure fairness, competitiveness, and alignment with business goals. • Use financial, operational, and medical quality insights to guide decision-making, identify trends, mitigate risk, and unlock sustainable performance improvement. • Drive regional financial performance with disciplined cash control, effective budgeting, and optimized labor and inventory management. • Execute enterprise-designed programs (VCA and United in Care) with discipline across hospitals driving consistent adoption, reducing one-off local solutions, and ensuring network-aligned operational excellence at the hospital level. • Ensure hospitals consistently deliver exceptional client and Associate experiences and high-quality medical care by optimizing workflows, appointment availability, resource allocation, and operational processes. • Cultivate operational excellence through consistent Hospital leader coaching, visit cadence, and performance conversations. • Model VCA’s mission and The Five Principles of Mars, Inc., setting the cultural tone for the organization and fostering a purpose-driven, high-trust environment where teams thrive.

🎯 Requirements

• Bachelor’s Degree / MBA or DVM or a degree in healthcare • 8+ years driving multi-unit operational performance with end-to-end P&L responsibility, successfully leading through growth in dynamic, matrixed organizations / 10+ Years Preferred • Advanced digital fluency with productivity platforms, including MS365, leveraging cloud-based tools to enhance communication, planning, and operational execution. • Strong proficiency in data and analytics platforms (Excel, Power BI), with the ability to interpret complex data sets, extract actionable insights, and drive data-informed decision-making across a multi-site organization. • Ability to read, write, and speak English • Ability to relocate for career pathing.

🏖️ Benefits

• medical • dental • vision • paid vacation/sick days • 401(k) • generous employee pet discounts and more!